Manager Assistant

**** ******** *****. ******* *****,Tx 763**-***-***

Norma pennington

**** *************@*****.***

Certified dental Assistant

Education

• Certified Dental Assistant, SOUTH TEXAS SCHOOL OF DENTISTRY Goliad, TX 2011

• Basic Shift Management, Victoria, TX 2005 (McDonald’s management certificate)

• Area Shift Management, Victoria, TX 2005 (McDonald’s management certificate)

• High School Diploma, VICTORIA HIGH SCHOOL Victoria, TX 2004

• CPR Certification, Goliad, TX 3 5 11

Objective

• To utilize the skills mastered at South Texas School of Dentistry as Dental Assistant in a full time position.

Professional Experience

McDonalds Restaurant

Shift manager 2004 present

• Count register teals, count and I am responsible for any and all money made on my shift. Control the

money that is in the safe and in the drop safe. I am also responsible for going to the bank at the end of my

shift to make sure that the manager after me is equipped with enough change for their shift.

• I make a “battle plan” which means I prepare my shift so that every crew member on my floor knows where

they’re to be positioned according to where they are most efficient and comfortable working.

• Before beginning my shift I do a pre shift checklist. It is used to help me to prepare for my target peak hours

and to set my goals that I hope to achieve pertaining to how fast I want to get an order out to every

customer. An example would be that I hope to achieve 90 second drive time average at the end of our peak

hour which usually is lunch time during the hours of 11 1.

• On my pre shift checklist I also do a walk through to make sure all equipment is operating correctly and that

any safety issues have been taken care of; and if not, in the process of being taken care of. Must make sure

that all items that I am going to need are stocked up efficiently according to the stock charts and all product

is not expired and have expiration dates on them.

• I supervise all crew members and push them to reach the goals I have set and to deliver our customers with

speed and efficiency. I strive to serve every customer so that they leave our establishment happy and

satisfied and welcome them to come back for another satisfied visit.

• At the end of my shift after counting my drawers and safe I turn over the floor and safe to the next manager

and do a post shift checklist so that I leave the floor clean, stocked, and ready for the next manager to take

over. Lastly I communicate with them so that they know of any call outs or equipment that may not be

working so they are not in the dark and have a heads up.

Reference

• Shannon Wagner – 361-***-**** Friend of the family

• Stacey Thompson 361-***-**** Store Manager of McDonald’s in Portlavaca,TX

• Jerry Smith 361-***-**** Teacher of the South Texas School of Dentistry

Although I have not yet performed as a Dental Assistant, I am eager to begin my career in this field in

hopefully your office. I finished at the top of my class, with an overall grade of 94, and where I lack in

experience I make up for in my hard work and determination. I am very much a team player. I do not think

that any business, whether it this or any, can function properly without the cooperation of every team

member. I am a very quick learner and will perform any task given to me consistently and speediously. I

hope to work alongside with you. Thank you for your time.

Contact this candidate