David Garcia
***** ** *** ** *****, Fl *****
Cell 786-***-**** . Email ******@*****.***
INFORMATION TECHNOLOGY PROFESSIONAL - SYSTEMS/BUSINESS ANALYST
Goal-driven IT professional with success in systems implementation and cost
benefit analysis. Experienced in providing network design, architecture,
testing and support. Excel in project management and planning, analysis and
implementation of solutions in support of business objectives.
AREAS OF EXPERTISE
. Network/Systems Implementation . Project Management/Team
Leadership
. AS400 (iSeries and ES32 emulator) . Microsoft SQL Knowledge
. Cost Benefit Analysis . Research and
Development
. Policy Planning and Implementation . Problem Solving
Remotely through VPN
. System Backup and Disaster Planning . Group Policy Management
. User Administration
TECHNICAL PROFICIENCIES
Platforms: Windows 9x/NT/2000/XP/Vista/7, MS Server 2000/2003/2008,
Ubuntu Linux, IBM
AS/400 system
Networking: TCP/IP, Ethernet, MPLS, VOIP, Cisco 2600 Series Router,
Cisco Firewall/VPN
Software: MS Office Suite (Word, Excel PowerPoint, Access, Project,
Outlook, etc.), MS Dynamics CRM, MS Dynamics NAV, Symantec Backup
Exec, Symantec AV Corp Edition Management Console, Fortis SE Document
Management Solutions, and Cisco Web-EX.
EDUCATION
Bachelor of Science in Business Administration with concentration on
Management Information Systems (MIS), School of Business
Bachelor of Arts in Information Technology (IT), School of Computer
Science
Florida International University, Miami, Florida
Microsoft Windows Server 2008 Certification Courses (MCITP Enterprise
Administrator)
Cisco Certification Course (CCNA)
The Academy of South Florida
David Garcia
15568 SW 138 PL Miami, Fl 33177
Cell 786-***-**** . Email ******@*****.***
PROFESSIONAL EXPERIENCE
Advanced Data Processing Inc./Intermedix Corp. (ADPI-Intermedix)
2009-Present
Technical Support Specialist
Responsible for all Server and User administration and maintenance, in our
Miami office and Ft. Lauderdale corporate office. Partially responsible
for user administration in our Denver, Columbus, and Oakland offices as
well.
Key Achievements
. Implemented new Terminal Server Environment (TSE); Includes build and
setup of 2 terminal servers and a session director, all running
Windows Server 2003.
. Setup new primary Domain Controller Server running: Active Directory,
DNS and DHCP.
. Daily user administration and server administration.
. Project managed the expansion (approx. 23,000sq/ft) of our corporate
office in Ft. Lauderdale, FL, to facilitate our network
infrastructure.
Murton Roofing Corp. - A TectaAmerica Company, Miami, Florida
2006-2009
Systems Analyst
Responsible for all technological aspects, vendor relationships, contracts,
and communications (both LAN and Wireless Telecom), for all 4 branch
offices across the state of Florida that make up Murton Roofing. Manage
the day to day activity and scheduled maintenance tasks. Managed several
projects and facilitated group training on companywide software.
Key Achievements
. Implemented switch from Sprint/Nextel to Verizon Wireless. Result was
a cost savings of 40%.
. Implemented new MPLS network infrastructure. Result was a faster, more
secure reliable network.
. Implemented MS Dynamics CRM as well as facilitate training courses and
customized manuals for Sales force.
. Implemented new Document Management Solution, Fortis SE. Result was a
digital approval and storage system for all project managers and
accounting staff.
. Implemented Toshiba Business Solutions of Florida as the main printing
solution companywide. Result was a cost savings of 15%.
David Garcia
15568 SW 138 PL Miami, Fl 33177
Cell 786-***-**** . Email ******@*****.***
OTHER SKILLS
. Bilingual - English/Spanish
. Organized and Goal Oriented
. Professional Work Habits
. Outstanding People Skills