Customer Service Administrative Assistant

Debra N. Lawter

*** ***** ******* *****

Inman, SC 29349

HOME 864-***-****; CELL 864-***-****

E-MAIL: *****.****@*****.***

OBJECTIVE

To obtain a position with an organization that will offer the

opportunity to use education, experience, and customer service and

leadership skills.

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EXPERIENCE

Skydive Carolina! Chester, SC

2009-Present

Student Learning Center (Part time Employee and Volunteer As Needed)

- Responsibilities include verification of student/tandem skydiver

legal paperwork, retail sales in gift shop, and end of day reports.

Independent Contractor July

2009 - Dec. 2010

Private Assistant and Caregiver

Greenville County Recreation District, Camp Spearhead for Special Needs

Summers 2007, 2008

Food Service Manager (Seasonal Employee and Volunteer)

- Responsibilities included supervising two other food service staff

and a small crew of camper workers. I was also responsible for

preparing and serving 150 meals, three times a day for campers and

staff, according to DHEC regulations and special diet needs of

campers and staff.

Guardian Professional Horticultural Services, Inc.

2006-2007

Office Manager and Assistant to President and Vice President

- Accounts Payable/Accounts Receivable using QuickBooks

- Responsible for paperwork of newly hired employees.

- Assisted in development of Employee Policy Manual.

- Procurement of landscape job materials, and assisted in tracking

profit/loss per job.

- Maintained relationships with both customers and vendors.

- Responsible for verifying and submitting payroll to accountant,

distribution of checks, and maintaining payroll tax records.

Bird Insurance Agency, Inc.

2004-2006

Customer Service

- All aspects of underwriting, rating, issuance and claims filing of

personal lines insurance policies.

- Collected premiums, performed electronic transfer for applicable

companies, and prepared bank deposits.

SC Department and Health and Environmental Control

2003

Administrative Assistant to District Health Director

- Administrative support for District Health Director and District

Administrative Support Director.

- Duties included planning District activities with other DHEC leaders

and community partners.

- Scheduled appointments and coordinated calendars for Management

Meetings with local and State officials, public health and community

focus groups.

- Processed all official correspondence, reports, documents, including

travel arrangements and preparation of travel reports, and EPMS

documents.

- Attended District Management Meetings, coordinated agendas, assembled

appropriate materials, recorded and disseminated minutes.

Metromont Materials Corp., Inc.

1995-1999

Administrative Assistant to Corporate Quality Engineer and Building

Materials Manager

- Utilized specialized software to track and analyze performance of

concrete, block, brick and pipe produced in 30 plants in SC and NC.

- Prepared monthly reports for Regional Meetings.

- Involved with distribution of price list to 13 Metromont retail

locations.

- Worked daily with 7 technicians regarding scheduling and testing.

- Regularly worked with internal and external customers.

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EDUCATION

University of South Carolina, Spartanburg

2000-2003

B.A., Business, Concentration in Nonprofit

Spartanburg Technical College

1992-1994

A.A, Horticulture

YOGAlicious Yoga Studio, Work - Trade

Spartanburg County Humane Society, Former Volunteer

Phoenix Rising Yoga Workshop Assistant

Landmark Education Forum, February 2010

United States Parachute Association, Member

Skydive Carolina Parachute Center, Event Volunteer

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