Customer Service Technician

Ellie Nazer

*** ********* ** ~ San Marcos, Ca ***69 ~ 760-***-**** ~ ******@*****.***

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Objective:

A full time position at your company utilizing my analytical interpersonal and communicational skills.

Education:

B.S. Cell and Molecular Biology Pharmacy Technician Certificate

San Diego State University, San Diego Boston Reed College@ Palomar College

Graduation Date: June, 2010 Graduated: Jan, 2008

Relevant Course Work:

• Microbiology • Organic Chemistry I and II

• Molecular Biology • Physics/Lab

• Biochemistry • General Chemistry and Biology

Lab Skills:

• Knowledge of lab techniques including electrophoresis, IR spectroscopy,

• Demonstrated use of equipment, such as centrifuge, distillation column, reflux condenser, PCR

• Water analysis experience for bacterial counts, isolation, cultivation and cell split

• Ability to follow detailed operation procedures and protocols with minimal supervision

Additional Skills:

• Good oral and written communication skills

• Data entry and analysis experience on Excel database, printing and coping

• Organizational ability demonstrated in efficient and accurate supply orders

• Proficient in World, Excel, Access, and Power point

• Excellent customer service, team player, hard worker, multitasked

• Ability to type 50+ WPM

• Pharmacy Technician certified

• Ability to remain focused and productive

Work Experience:

Pharmacy Technician, Vons Pharmacy (Dec 2007-Feb 2008)

• Processing and preparing medication and supplies

• Worked as an Intern under the supervision of the pharmacist

• Maintained patient records and insurance information

• Filled prescriptions, counted pills, measured medications and labeled products

Vitamin World

• Provide excellent customer service (Mar 2007-July 2010)

• Give solid information about product and support the sales team, and work with the register as a

cashier

• Administrative job such as answering phone, type, data entry, ordering supplies and checking mails,

assist in scheduling and meeting preparation, assist in special project

Molecular Cardiovascular Lab, SDSU (Jan 2009-Jun 2010)

• Worked as a volunteer under supervision of doctorate student

• Used equipment such as centrifuge, PCR, ad IR spectroscopy

• Worked under supervision Lab technician on splitting cell and bacteria count

Other:

• Oral fluency in Farsi

• US Citizen

Contact this candidate