Name: Zona Thomas

Address: **** ****** ******

Phone: 318-***-****

Email: abheo2@r.postjobfree.com

OBJECTIVE:

A recent career college graduate with a diploma in Healthcare Administrative Assistant.

Knowledgeable in HIPPA and OSHA rules and regulations. Productive team player with

strong communication skills. Able to multi-task and have excellent time management

skills.

SKILLS:

Proficient in Microsoft Office, Word, Excel, and Power Point; MediSoft, ICD-9 and CPT

medical coding, Medical Terminology. Excellent phone, keyboarding (48+ wpm), filing,

10 key, and front office skills.

EDUCATION:

American Commercial College Shreveport, LA

Major: Health Care Administrative Assistant April 28, 2011

• Diploma GPA 4.0 Excellent Attendance

Booker T. Washington High School Shreveport, LA

• Diploma May 21, 2001

WORK HISTORY:

Verizon Wireless: From 08/2008 to 03/31/2010 Shreveport. LA

• Position: Customer Service Representative

o Duties: Answered phones, explained customer bills, offered products and

services that benefited the customer, and took payment.

US Support Company: From 06/2006 to 08/2008 Shreveport, LA

• Position: Customer Service Representative

o Duties: Fixed technical issues with customer’s phone, reviewed bill

charges, and made sure customer’s phone was working or had another one

sent to the customer.

Diamond Jack Casino: From 12/2004 to 06/2006 Shreveport. LA

• Position: Reward Club Attendant

o Duties: Made reward cards for customers, printed food or cash vouchers,

and redeemed reward cards for VIP customers.

Family Dollar Stores: From 02/2003 to 11/2004 Shreveport. LA

• Position: Assistant Manager

o Duties: Made morning deposits, prepared registers with daily cash,

responsible for purchase orders and inventory, trained employees, opened

and closed reports.

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