Customer Service Administrative Assistant
Resume:
Name: Zona Thomas
Address: **** ****** ******
Phone: 318-***-****
Email: **********@*****.***
OBJECTIVE:
A recent career college graduate with a diploma in Healthcare Administrative Assistant.
Knowledgeable in HIPPA and OSHA rules and regulations. Productive team player with
strong communication skills. Able to multi-task and have excellent time management
skills.
SKILLS:
Proficient in Microsoft Office, Word, Excel, and Power Point; MediSoft, ICD-9 and CPT
medical coding, Medical Terminology. Excellent phone, keyboarding (48+ wpm), filing,
10 key, and front office skills.
EDUCATION:
American Commercial College Shreveport, LA
Major: Health Care Administrative Assistant April 28, 2011
• Diploma GPA 4.0 Excellent Attendance
Booker T. Washington High School Shreveport, LA
• Diploma May 21, 2001
WORK HISTORY:
Verizon Wireless: From 08/2008 to 03/31/2010 Shreveport. LA
• Position: Customer Service Representative
o Duties: Answered phones, explained customer bills, offered products and
services that benefited the customer, and took payment.
US Support Company: From 06/2006 to 08/2008 Shreveport, LA
• Position: Customer Service Representative
o Duties: Fixed technical issues with customer’s phone, reviewed bill
charges, and made sure customer’s phone was working or had another one
sent to the customer.
Diamond Jack Casino: From 12/2004 to 06/2006 Shreveport. LA
• Position: Reward Club Attendant
o Duties: Made reward cards for customers, printed food or cash vouchers,
and redeemed reward cards for VIP customers.
Family Dollar Stores: From 02/2003 to 11/2004 Shreveport. LA
• Position: Assistant Manager
o Duties: Made morning deposits, prepared registers with daily cash,
responsible for purchase orders and inventory, trained employees, opened
and closed reports.
Contact this candidate