Customer Service Sales

Jaci Jirik

*** *. ******* ***** ********, AZ ****9

Email *******@*****.***

Phone 414-***-****

About Me

I have recently moved permanently to Chandler Arizona from Milwaukee

Wisconsin. I have a broad range of customer service and retail skills

that make me highly adaptable. My skills include organization,

management, team development, problem solving and a very strong work

ethic. I feel the talents and skills I have acquired during my career

make me a valuable multifaceted asset to any company. My goal is to find

a position that will challenge me to utilize my customer service,

interpersonal and organizational skills plus allow me to advance within

the company as a valued employee.

Work History

. 1/11-Present Volunteer, Lost Our Homes Animal Foundation (Petsmart

cat room-Tempe, AZ)

Provide care and comfort to cats and kittens in adoption room, solve

problems regarding comfort and care of animals, assist with addressing

animal health and behavior issues, and provide customer service to

potential adopters and new adopters.

. 8/10-12/10 Volunteer, Healing Hearts Animal Rescue/Refuge (Petco

cat room-Tempe AZ) Gilbert AZ

Provided care and comfort to cats and kittens in adoption room, addressed

health and behavior issues, assisted in training new volunteers, assisted

volunteer coordinator with various tasks and provided customer service to

new adopters.

. 1/09- 8/10 Teller, Wells Fargo Bank, New Berlin WI

Customer service, cash handling, identifying banking opportunities of

customers, solving problems with customers accounts performing security

tasks.

8/07- 8/08 Customer Service, Ashley Furniture Homestore, Pewaukee

WI

Customer service, cash handling, entering customer data into proprietary

company database, processing credit applications, receptionist to the

store, worked closely with managers and sales team members to help

increase sales.

6/04 -7/07* General Assistant/Detailer, Reina International

Auto, Brookfield, WI

Detailed exotic and luxury autos, over saw daily operations of detail

department, managed and maintained vehicle inventory, provided customer

service for dealership clients. (* also employed by Reina International

Auto 1995-2000 same position)

4/04 - 6/04 Store Coordinator, Big Lots, West Allis, WI

Managed teams in the process of setting merchandise displays, solved

problem of overstock storage, organized stock room to make more efficient

and practical, assisted with training cashiers, and assisted loss

prevention team with security camera placement.

3/02 - 9/03 Assistant Operations Manager, Factory Card Outlet,

Brookfield, WI

Opening and closing manager, key holder, trained new employees, solved

merchandising problems, addressed customer service issues, set new

merchandising displays, received and processed weekly merchandise

shipments, reported daily sales figures to corporate office, processed

daily bank deposits.

5/01 - 12/01 Front Desk Receptionist, Select Inn, Waukesha, WI

Provided quality customer service to guests, receptionist to the hotel,

managed incoming calls regarding stay rates and amenities, cash handling,

processed daily deposits for hotel, and solved problems concerning guest

experience and comfort.

9/00 - 5/01 Inventory Specialist, Kohl's Department Store,

Greendale, WI

Merchandised sales floor for shoe department, conducted weekly inventory

counts, provided customer service, and solved display issues when new

merchandise needed to be integrated.

Education

MATC Milwaukee, WI

Nathan Hale High School West Allis, WI

(Diploma received-1994)

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