Customer Service High School
Resume:
Rapid City, SD E-mail
USA 57701 ********@*****.**
m
Renee Murphy
Objective Customer Relations Administrator Expert
Employment Customer Relations Administrator
2006-present McKie Automotive Group
Rapid City, SD
Leas-on between management and employees
Clerical, letters, daily work plans, Microsoft
Office
Weekly meetings to assess customer service
retention
General Manager
1997-2006 Hardees's Restaurant Rapid City, SD
Staffing hiring, firing, scheduling, and problem
solving
Store maintenance
Ordering product to meet publics needs
Book keeping
Daily, weekly, & monthly inventory
Payroll
Education
South Dakota School of Mines & Technology
Attended two years no diploma Rapid City, SD
High School Diploma
1975 - 1979 Stevens High School Rapid
City, SD
Training Microsoft Excel Certified
Management Skills
People Skills in the Workplace
SFE Workshop to grow dealership attracting and
retaining Customers
Management skills for First time Supervisors
Ford CRM Master Certified
Microsoft Outlook Certified
Microsoft Access Certified
Trainer:
Train Sales Consultants on the use of a web based
data base Reynolds & Reynolds Microsoft based using
word, excel, outlook, & access.
Build Excel workbooks and use Microsoft Office
daily
Facilitate meetings to ensure Customer Satisfaction
Index is met by Sales & Service.
Rapid City Children's Chorus: Fundraising for this
Volunteer organization to fund trips to New York, Hawaii, New
experience Orleans, & Seattle for 10 years
Junior Great Books: Worked with group of children
to help them with reading skills
Science Enrichment: Worked with teachers to
coordinate an enrichment science class for students
of entire school
Contact this candidate