Manager Customer Service
Resume:
* * * * * P L E S S T. A P T. # * * * C H U L A V I S T A, C A 91911 .
( 619 ) 9 6 6 5 5 21 • L A _ S H I K Y TA @ H O T M A I L . C O M
PA O L A L . T A P I A
OBJECTIVE
An entry level position, in a place were I can develop my professional skills.
PROFILE
Flexible and versatile.
I’m proactive and able to work in a team oriented environment. Poised and
competent with demonstrated ability to easily transcend cultural differences. Thrive
in a deadline driven environment.
WORK OF EXPERIENCE
knowledge of Business Administration
100% Bilingual
General Office Skills
Computer Savvy
Professional Appearance
Excellent Communication Skills
Costumer Service
Report Preparation
Public Relations
Professional Presentation
Team player
Good Organizational Skill
Ability to communicate clearly and effectively with customers and coworkers
Cash handling
EDUCATION
Summer 2006. The University of Tijuana (C.U.T), B.A. Business
Administration.
COMPUTER SKILLS
Windows
Excel
Power Point
Microsoft Word
LENGUAGES
100% Bilingual English/Spanish.
PROFESSIONAL EXPERIENCE
Café La Especial
January 2000 to present
Agua Caliente Blvd. Tijuana, Mexico.
Phone Number 011************
Manager
I’m in charge of customer service and human resources, as well as daily bank
transactions.
Menu design, and daily “special” food selection
Inventory on a daily, monthly and weekly basis.
Cashier.
PROFESSIONAL EXPERIENCE
BANAMEX
2006-2007
Tijuana, Baja California. Mexico
Phone Number 011************
Manager of my area
Teller for a few months, then I get promoted
Submitted and supervised all regional credit applications
Over the phone cold calling to offer financial services to clients and non-clients
Attended day and evening meetings with superiors and personnel
Made daily reports as well as monthly reports as to the financial situation of my
area.
PROFESSIONAL EXPERIENCE
ENTERPRISE P.N.
2010
P.O. Box 9026 Calabasas, Ca 91372
Phone Number: 1-818-***-****
Assistance Manager
• Payroll
• Inventory
• Costumer Files, electronically and physical
• Embroidery Files
• Southbound invoices for customs
• Northbound invoices for customs
• Directory
• Supplies/office
• Production Schedule
• Order in house reports.
Contact this candidate