Human Resource Management

Heena Jajodia

Human Resource Professional

Flat No. 601, 6th Floor,

Suyog Paradise, Ambavatika, NIBM, Pune 411 018

Mobile: +91-976******* Residence: +91-020-********

E-Mail Id: ************@**********.***, *********@**********.***

Career Synopsis

• A result oriented professional with 7 years of experience in the areas of Recruitment, Selection,

Compensation and Benefits, performance and people management.

• Proven leadership skills, including managing and motivating other staff to achieve company objectives.

• Was associated with Accenture Human Resource Services Pvt Ltd., Mumbai as Subject Matter Expert

managing recruitment for a US company.

• Worked in Manufacturing and Service sector close to 3 years in HR operations.

Career Snapshot

Employer Position Title Roles Period Duration

Accenture Subject Matter Recruitment, On boarding, Quality June 2007- April 4 years

Human Expert Analysis, Operational Excellence 2011

Resource

Services Pvt

Ltd., Mumbai

Comfort Inn HR Manager Recruitment, Selection, Training & January 2006- 1 year 6

Coronet Hotel, Development, Compensation & May 2007 months

Pune Benefits, Performance and Exit

formalities

Comfort Inn HR Executive Recruitment, Selection, Training & June 2005- Dec 7 months

Coronet Hotel, Development, Compensation & 2005

Pune Benefits, Performance.

Kanda Motors HR Assistant Recruitment, Selection, June 2004- May 10 months

Pvt. Ltd. Pune Compensation & Benefits, and Exit 2005

formalities

Atur Institute Admin Assistant Front office activities January 2004- 5 months

of Management May 2004

Academia

• Currently pursuing GPHR from Society for Human Resource Management- Mumbai

• Master’s in Personnel Management from Pune University (2004)

• Bachelor of Commerce from Mohanlal Sukhadia University, Udaipur (2002)

Area of Expertise

Human Resource Planning:

• Liaising with company’s senior management to determine their human resource requirements.

Recruitment & Selection:

• Preparing and placing job requirements on job boards, news paper and employment agencies

• Interviewing candidates and reference checking

• Liaising with departments in the company over candidate selection/rejection

Training & Development:

• Developing effective training programs in conjunction with other departments in the company.

• Organizing and conducting induction training sessions for all new employees.

• Appointing and monitoring external training organization for specialist training courses.

Compensation and Benefits:

• Processing of PF-coordination with PF office, processing PF withdrawal and PF transfer related legal

formalities.

Project/Program Management:

• Project planning, scoping, estimation, tracking and communication

• Driving projects with pre set budgets and deadlines.

• Delivery management for concurrent projects.

• Achieve customer satisfaction by ensuring service quality norms and building the brand image by exceeding

client’s expectations.

• Implementing best practices for project support and documentation.

Professional Experience

Since June ‘07 with Accenture Human Resource Services Pvt. Ltd. as Subject Matter Expert.

Recruited to help transition the US recruitment process to a global team model, specifically guiding the startup and

management of a full spectrum of recruitment operations, systems and programs. Worked with senior management to

create recruitment policies and procedures documentation which serves as baseline to stabilize service at go live;

recruit employees for delivery of Client Company employees; create employee databases. Manage quality audits; and

handle HR generalist workplace issues.

Key Accomplishments:

• Played a key role in ensuring the successful launch Kimberly Clark recruitment process for the Accenture HR

BPO Client Company. Structured and implemented programs and policies in the areas of training, ensuring

talent locating team followed entire end-to-end recruitment process.

• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

• Created requisitions, Strategic Internet sourcing (both IT & Non IT), all verticals, Screening of Resume and

process Training.

• Provided process improvements ideas which included dollar saving idea.

• Analyzed impact of changes across process/functional areas and on end users.

• Provided 100% client satisfaction and customer service by periodic and better follow-ups.

• Handled the posting of job requisition internally and externally on various job portals and niche websites.

• Revised job descriptions across all levels. "Shadowed" and interviewed employees to construct an accurate

picture of the duties and skills required for each position.

• Personal production of sourcing and resume screening activities contributed to the successful delivery of 50%

of employee joiners to Kimberly Clark Client Account in 2010.

From June 2005 to May 2007 with Comfort Inn Coronet Hotel, Pune as HR Manager

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits,

overseeing disciplinary action and managing HR records.

Key Accomplishments:

• Trained 25-member management team on interviewing techniques and best practices, conducting

workshops and one-on-one coaching sessions that contributed to sound hiring decisions.

• Co-developed company's standardized disciplinary procedures and tracking system that ensured consistent

and fair discipline processes.

• Devised creative and cost-effective incentive and morale-boosting programs that increased employee

satisfaction and productivity.

• Reworked new-hire orientation program to include HR information and company resources.

• Timely employee communication on policies, Provide HR support to employees in understanding the HR

policies and procedures like, leave management system, Employee benefits, rewards and recognition.

• Data Maintenance for various audit purposes & coordination for it.

• Coordinating performance sessions between employees, business and HR department and implementation.

• Generation of various customized / ad hoc reports, attrition analysis on weekly & monthly basis.

• Handled employee movements like transfers/promotions.

• Administering statutory compliance with regards to PF and ESI.

From June 2004 to May 2005 with Kanda Motors Pvt.Ltd.Pune as HR Assistant

Recruited to manage full spectrum of HR operations, systems and programs, administer HR budget and handle HR

generalist workplace issues.

Key Accomplishments:

• Recruitment and training program (for manufacturing environment)

• Performance appraisal

• Payroll/Compensation management (Blue Collar Employees)

• Documentation of Excise papers

• Manage meetings/discussions and provide feedback to team members on concerns.

• Conduct exit interviews and provide data to use to retention purposes.

From Jan 2004 to May 2004 with Atur Institute of Management, Pune as Administrative Assistant

Key Accomplishments:

• Career Counseling

• Front Office Activities

• Filing and Editing of documents

• Handling daily correspondence

Personal Details

Date of Birth: 10th May 1981

Passport Number: G3575168

Heena Jajodia

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