Colleen Tickle
Concord, NC 28027
*******@*****.***
OBJECTIVE: An Accounts Receivable position with opportunities for
future advancement
QUALIFICATIONS:
. Three plus years experience in Accounts Receivable/Claim Adjustments
. Three plus years commercial soft collections
. Excellent communication skills, both verbal and written
. Detail oriented
. Proficient in Microsoft Office programs
. Proficient using AS400 & JD Edwards systems
. Proficient in Spanish Language
PROFESSIONAL EXPERIENCE:
January 2010 - August 2010 Ashley Furniture Home Store
Concord, NC
Sales Associate
. Responsibilities include selling furniture
and developing current customer relationships and boosting
future sales
. Helped maintain merchandising on sales floor
. Generated $100,000 in sales in a 90 day period
January 2010 - April 2010 Motorsports Authentics
Concord, NC
Accounts Receivable Mass Retail Adjustment Specialist
. Maintain A/R Reports Research deductions and adjust accordingly
. Post adjustments to General ledger
September 2008 - December 2009 Quality Fragrance Group
Bellport, NY
Accounts Receivable Adjustment Specialist
. Research and Resolve customer claims of shortages, damages or pricing
issues & adjust accordingly
. Address deductions for customer allowances or markdowns
. Apply credit
. Follow-up & collect on unpaid charge-backs
. Generate reports
. Contribute reports for month, quarter and year end closings
. Monitor company report card/score card on customer websites for vendor
performance
. Coordinated an effective approach to enter invoices into two computer
systems lessening time spent
. Contributed to system wide conversion
. Maintained good relationships within various departments of major
customers such as Wal-Mart, Sears/Kmart, JC Penney, Saks Off 5th Ave
September 2006 - September 2008 Quality King Distributors /Pro's Choice
Bellport, NY
Accounts Receivable Specialist
. Research and Resolve customer claims of shortages, damages or pricing
issues & adjust accordingly
. Address deductions for customer allowances or markdowns
. Follow-up & collect on unpaid charge-backs
. Generate reports
. Contribute reports for month, quarter and year end closings
March 2005 - Jan 2006 Penn Furniture
Port Jefferson, NY
Accounts Payable/Receivable
. Posting daily cash to general ledger
. Entering invoices & balancing accounts
. Matching invoices pending payment
. Maintain customer/vendor information
EDUCATION: 2000-2003 Briarcliffe College
Patchogue, NY
. Computer Information Systems
. M.O.U.S Certification