Sales Customer Service

Jeffrey L. Smith 828-***-**** **********@*****.***

**** ** ** ***** ******, Texas 78752

SENIOR MARKETING EXECUTIVE

Market Developer Recognized for Developing Promoting Startup Consumer Markets. Dynamic

sales executive with a 25-year track record of surpassing multimillion-dollar sales quotas within

highly competitive markets. Exceptional communicator with a consultative sales style, Fortune

500 account management skills, exceptional problem-solving abilities, and a keen client needs

assessment aptitude. Aggressively identify opportunities and provide tactical business solutions .

PROFESSIONAL CAREER & KEY ACHIEVEMENTS

Signature Flight Support – Austin Texas 3/ 2011 to Present

Customer Service Representative

Report to the General Manager all arrivals and departures of Private Aircraft.

Scheduling of all Aircraft daily monthly basis. Provide customers with the high

level of customer service requests, including Hotel reservations, Transportation

Aircraft Servicing and any other request. Supervise all Military arrivals and

Aircraft servicing. Expand CSM systems/Data to increase customer satisfaction

above 80%, based on surveys. Manage CSR training and scheduling. Participate in

the Marketing of Austin FBO to additional Aircraft Management Companies.

Coordinate all Vendor requests and A/P. Point person for NetJets, Flex Jets and

Executive Jet Management.

PORTCIT0, INC. - Fort Lauderdale, Florida 3/ 2008 to 1/

2010

Global provider of Super yachts, executive aircraft and database of elite suppliers

Vice president Sales and Marketing Worldwide

Report to Chief Executive officer and manage direct day to day activities involving the

generation of marketing/promotion programs throughout the United States, Caribbean and

European Markets. Identified revenue opportunities with both new and existing clients

structuring strategic proposals, negotiating business terms, program parameters and closing the

transaction. Functional areas of responsibility include operations, sales, marketing and finance.

Selected Accomplishments:

• Negotiated major contracts with Fortune 500 companies, including

International Speedway Corp, Indy Racing League, Gulfstream Aviation,

Sotheby’s International, Kerzner International, Bombardier Aviation and

Burgess Yachts.

• Authorized and presented comprehensive business plan targeting the

south Florida and European Luxury Markets which was adopted by Chief

Executive Officer increasing sales revenues by 3,125%, $ 3,159,000 during

2008 & 2009 Rollout.

• Recognized by Yachts International as 2008 Innovative Yachting Service

of the year.

• Designed Promotional events for: Aspen Food & Wine Festival, Monaco

Grad Prix, Daytona 500, Fort Lauderdale Boat Show, Miami Yacht Show,

Palm Beach Yacht Show, Monaco Yacht Show, Cannes Yacht Show, Paris

Airshow, and National Business Aircraft Association Convention &

European Business Airport Convention.

JCS HOLDINGS OF SOUTH FLORIDA Delray Beach Florida 6/ 1997 to

1/2008

Distributor of "Premium Natural Beverages" United States.

Chief Marketing Officer

Created Business plans and directed sales operations of Holding Companies Multiple Consumer

Divisions. Developed Rollout strategy for Consumer Beverages & Snacks Division, for Western

and South Eastern United States Markets. Conducted Market feasibility studies determining

Target Consumer Markets. Developed domestic and international client base.

Selected Accomplishments:

• Increased distribution revenues 2,700 %, $ 5,034,000 in a Two-year

period.

• Developed domestic and international client base including 10 major

chains and 4,800 outlets

• Developed and managed a multi-state $ 3.4 Million Annual operating

budget and marketing campaign.

GUILD MORTGAGE COMPANY, San Diego, California 2/ 1995 to 6/ 1997

The leading privately-held mortgage company in the Western United States

Project Approval Manager

Developed a departmental system for processing/management of Residential Communities for

pre-approval financing - Department of Veterans Affairs (VA), HUD, Fannie Mae and Freddie

Mac. Coordinated governmental processing and monitored all consultant activities. Hired and

trained staff in processing procedures.

Selected Accomplishments:

• Completed processing of three residential projects (813 units valued at

$403,248,000) through the VA in three months

• Expanded financial processing projects/income to include East Coast US

developments

• Promoted to newly position of Project Approval Manager

• Expanded new division to six personnel

UDC, San Diego, California 2/ 1990 to 2/1995

One of the Nation’s leading builders of quality homes for all generations

Project Manager

Played key role in the acquisition, submittal and approval of zone 19, company’s $ 1 Billion

residential community Carlsbad, CA. Mediated all efforts for approval, including community

forums, City/County hearings and plan submittals. Conducted feasibility studies for additional

residential projects. Monitored subcontractor submittals and designs for an additional 6

residential projects totaling 1,234 units surpassing sales projections by 62%.

• Increased overall San Diego County projects from 4 to 13 projects.

• Submitted and Secured Approval of Zone 19 Master Plan of 2,884 unit $

1 Billion Single Family Community.

• Increased sales volume to Number 2 volume Home Builder San Diego

County.

HALLMARK COMMUNITIES, San Diego, California 12/1987 to

2/1990 Award-winning Hallmark Communities is one of the country’s fastest

growing homebuilders.

Project / Sales Manager

Selected Accomplishments:

• Completed acquisition, design and construction of 28 Unit, $ 11 Million,

single family project in 15 months.

• Successfully developed an 18 unit archeologically sensitive Single

Family project yielding 145 %, $ 13,702,500 Return on Investment.

• Mediation & Conflict Resolution of 5 special Interest (Opposition)

Groups, County, City Building Departments.

• Negotiated Approval of Two Single Family home developments and

permits in a " No-Growth " political climate.

• Implemented a departmental system for the governmental processing of

Real Estate Developments.

MARKETING EDGE, INC., Phoenix Arizona 1/1986 to

12/1987

Nationally recognized leader in the Development of Residential Real Estate

Director of Marketing

Directed all operations for acquisitions and assemblages of potential Real Estate.

Conducted Site Feasibility Analysis for all potential Land assemblages including financial

viability, toxicity and demographic pattern trends. Developed all procedures for the

processing and submittals of Residential Town Home project. Managed sub-contractor

designs /governmental processing of all projects.

Selected Accomplishments:

• Secured private offer financing of 326 unit town home project

• Completed designs for a 326 unit town home project two months ahead

of schedule

• Processing savings of $100,000 under budget - meeting all standards

• Monitored Construction that yielded 122%, $ 5,246,000 Return on

Investment

Education / Training

ARIZONA STATE UNIVERSITY Phoenix, Arizona

Bachelor of Science: Business Marketing & Management 6/1984

(Emphasis on Marketing and Small Business Entrepreneurial ship)

SKILLED in Excel, PowerPoint, Skype and Video Conferencing

Activities:

Volunteer: Boys and Girls Club Broward County

Volunteer: San Diego Burn Institute

Volunteer: Hilandale Elementary School

Volunteer: McCarthy Wild Animal Preserve

Volunteer: Rockford, Illinois Economic Development Corporation

Volunteer: Hendersonville Boys and Girls Club

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