Assistant Manager

Dawn J. Seay

**** ************ ******

Virginia Beach, Virginia 23455

757-***-**** ********@*****.***

Objective

A challenging and rewarding career that will utilize my skills, experience,

and abilities.

Education

Tidewater Community College Virginia Beach, Virginia 2000-2002

Continuing Education Courses 2008-Present

Communication, Medical Terminology 1 and 2, Computer Training,

Time Management and Secretarial

Work Experience

Move-In Coordinator/Interiors: July 2007-Present

Westminster-Canterbury Retirement Community

. Team facilitator between 3 departments, outside contractors and

resident to ensure expectations and goals of specific project are met.

. Develop full scale project plans and associated communications

documents.

. Set and continually manage project expectations with team members and

outside contractors.

. Develop and deliver progress reports, proposals, requirements

documentations, and presentations.

. Facilitate moves from start to finish to include level of care changes

as well as move ins.

. Decorating and customizing the living space and placing furniture.

. Prepare, submit and monitor requests for customizing and modification

of apartments.

Clinic Secretary: January 2002-July 2007

Westminster-Canterbury Retirement Community

. Facilitated communication between patients, physician and staff.

. Managed the front desk in areas of manual and computerized scheduling

for all nurses and several doctors.

. Utilized dictation skills, e-mail, internet use, multi-line telephone

system.

. Designed and assured compliance with maintaining all interdepartmental

forms are current.

. Created spread sheets and various q month reports with Excel.

Optometric Assistant: June 2002-October 2003

Dr. Kenneth Lebow, O.D., Virginia Beach, Virginia

. Prepared and assembled patient charts

. Maintained supplies to include all in house contact lenses from vendor

and ensured that product arrived in a timely manner.

. Multi-Line telephone system, scheduling system for patients and

doctors meetings.

. Measured externals, visual acuity IOP checks with slit lamp.

Conducted: Lensometer, HARK, FDT, Corneal Topography, Retinal

Photography and visual field testing. Scribed for doctors as needed.

Assisted in the contact lenses fitting process with both RGP and soft

lenses.

Dawn J. Seay

3729 Chesterfield Avenue

Virginia Beach, Virginia 23455

757-***-**** ********@*****.***

Office Manager/Secretary: June 1997-January 2002

Wymer Spine Care, Virginia Beach, Virginia

. Scheduled patient appointments, multi-line phone system.

. Prepared personal injury paperwork for attorneys.

. Preformed all therapy: IEMS and IF, set up cervical and lumber

traction.

. Filed all health insurance and followed up on collections.

Social Services Assistant/ Activities Assistant: January 1989-May 1997

Lafayette Villa Health Care, Norfolk, Virginia

. Initiated all admission paper work, social histories and file work on

new residents.

. Worked as a liaison between the company and family members with

grievances.

. Assisted in coordinating care plan activities with department heads

for residents.

. Developed activities for Alzheimer patients.

. Developed, planned and implemented monthly memorial services.

. Responsible for artwork and advertisement for family events

. Developed and published monthly newsletter.

. Trained all new receptionist/employees on all telecommunication

equipment.

Volunteer Work/ Community Involvement

Virginia Beach City Public Schools

. PTA member volunteer

. Classroom volunteer

. Stockley Garden Art Show volunteer-

References Available Upon Request

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