Engineer Management

Career Objective:

I would welcome the opportunity to give myself more varied roles and challenges using my expertise in Network Administration. To obtain a challenging position in a leading company, this position should offer Security, development and recognition in exchange of dedication maximum efforts and best performance utilizing my knowledge and experience.

Summary of Experience

Company name : Anthelio Business Technologies

Period : From May 2011 to Till date.

Position : Data Centre Operations.

Profile of the Company

Anthelio is the largest independent provider of information technology and business process services to hospitals in USA (health care sector). It is a leading provider of IT infrastructure management and optimization services. Managing and maintaining all kind of devices and data centers for multiple clients.

Job Profile

• Troubleshoot LAN Issues.

• Data port management (Activation/Deactivation/Vlan Moment) as per service request.

• Get into the router/switch/server to see if the alarm is genuine.

• For confirmed outages, open-up the incident tickets.

• Log a complaint with various vendors (Eg. At&t,verizon,etc)

• Send out the notification to the customer.

• Regular follow-up with the vendor and closing the tickets.

• Installation and monitoring all devices using Nimbus tool and handling the tickets with POB ticketing tool.

• Monitoring bandwidth utilization, CPU and generate the effective reports to present customer.

• Document procedures for recurring issues.

• Update the ticketing system with clear, concise and timely information

• Respond promptly to problems that arise during the monitoring of these systems and documenting/escalating them to support according to policy guidelines.

• Monitoring and managing US Clients Infrastructure remotely(like Servers, Network devices, desktops, data centers and etc.,)

• Remote login to Servers through RDP to work on different issues like checking the reachability of servers, killing unnecessary processes causing high CPU in servers and work on low disk space issues

• Having knowledge on DNS, DHCP.

Company name : Charvakas Information Systems

Period : From August 2010–Feb 2011

Position : System Administrator/Desktop Engineer

Profile of the Company

Charvakas Information Systems (CIS) is a pioneering IT Services and Consulting provider. No matter your company belongs to whatever business verticals, we offer customized IT solutions to address your unique needs of customization, implementation and integration.

With rich domain expertise, we provide ERP Consulting on SAP and Oracle applications for comprehensive Enterprise Application Integration. Our processes comply with the world-class quality benchmarks such as ISO, CMMi and Six Sigma to provide feature-rich IT solutions. Our applications provide excellent end-user experience.

Our core management team has more than one and half decades of hands-on experience in different IT development and consulting streams like client-server, web, n-tier, database, middle-tier, ERP, CRM, etc.

Job Profile

• Installation, configuration and troubleshooting of Windows 2000 / XP / Vista / win 7 client Operating Systems and Windows 2003/2008 Server Operating systems.

• Troubleshooting and configuration of Desktop hardware problems.

• Monitor of all networks (LAN) interfaces worldwide including routers and switches.

• Installations of Software ( Visual Studio, Oracle )

Professional Education:

o Diploma in networking & hardware through NIIT Institute, Hyderabad

A+, N+, CCNA, CCNA Security, MCSA, LINUX.

Accreditations:

o Cisco Certified Networking Associate (CCNA) ID: CSCO11930917.

Technical Skills:

Networking Knowledge:

Routing protocols

• RIP (V.1 and V.2) / EIGRP / OSPF.

Cisco Routers & Switches

• Knowledge on TCP/IP and OSI Model, IP Addressing, VLSM-Subnetting.

• Implementing VLANs on L2 & L3 Switches STP, (Good knowledge of RSTP, MSTP, PVST) Trunking using ISL & 802.1Q Protocols, Inter-Vlan Routing, VTP,VTP Pruning.

• Knowledge in Cisco Router’s 2800, 3725 and Cisco Switches 3400, 3750.

• Knowledge in MCSA – Windows Server 2003, Installation and Configuration (Active Directory, DNS, DHCP).

• Good knowledge of NAT – Static, Dynamic & Port Address translation (PAT).

• Good knowledge of Security using ACLs, Standard, Extended, and Named.

• Good knowledge of Ether Channel.

• Monitoring Tools: Nimbus& POB Ticketing tool .

Operating Systems:Windows 98/XP/2000/2003/Windows 7, Linux.

Application Software: MS -Office 2003&2007, Symantec Antivirus,Visual Studio, Oracle.

Academic:

• Pursued B.tech(CSE) from JNTU-H in 2010.

• Pursued Intermediate from BIEAP in 2006.

• Pursued Tenth From ICSE in 2004.

Place: Hyderabad VIJAY KUMAR.ADEPU

Date:

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