Medical Assistant Customer Service

Nicole Cook

*** **** ****** **. ***. B, Newark, OH, 43055

740-***-****~ ************@*****.***

Objective

To work as a full-time Medical Assistant in the front or back office where my skills

will be utilized.

Summary of Qualifications

Works well with a diverse group of people

Excellent communication skills

Previous Caregiver experience

Great with children

Education

Remington College ~ Nashville Campus

Medical Assistant Diploma, 12/2010

President’s Honor Award ~ May 2010

Certifications

OSHA ~ HIPAA ~ AED ~ CPR~ Windows Vista

Professional Skills

Injections Data Entry

EKG's Autoclaving

Charting/Filing Phlebotomy

Vitals Specimen Collections

Wound care Drug Administration

Microsoft Office Basic billing and coding

Scheduling Patient Charting & Filing

Employment History

Medical Assistant/Externship, Tennessee Pediatrics

Completed 160 hours of hands-on field training learning front and back office procedures.

Sparkling Clean Team, Nashville, TN

Business Owner 2010- present

Responsible for advertising, scheduling appointments and, doing job estimates. Doing detailed

cleaning. We started with a team of two and successfully grew to a team of four.

Miss Nicole’s Daycare, Nashville, TN

2008-2009

Business Owner

Responsible for all aspects of business including budget, scheduling, taxes and time

management. Handle general care and well-being for five children, ages 6 mos. to 10 years.

O’Charleys, Brentwood, TN

Server 2009-2010

Provided excellent customer service. Responsible for making accurate transactions and tipping

out others. Acted independently and completed duties before they were assigned.

Independent Caregiver (Volunteer) 2001-2002

Responsible for care of elderly family member including drug administration, use of feeding tube,

cleaning and packing bedsores, and companionship. Successfully reduced number of bedsores

from 13 to 3.

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