Customer Service Sales Representative

Tanja Archer

***** ** **** **** **, Lake Forest CA 949-***-**** *****.******@*****.***

Honest, hard working, ambitious, and dedicated individual driven to achieve aggressive objectives and

maintain excellent standards.

Looking to integrate myself into the finance and accounting department of a dynamic, team-oriented

working environment.

Objective

Credit, and Collection Analyst (Contract)

Experience August 2010-March 2011 Broadcom Corporation, Irvine CA

Manage the credit, and collections of a $43M portfolio of over 150 accounts.

Maintain an average monthly DSO of 31 days based on an average payment term of net 30.

Responsible for monthly cash forecasts of all customers in my portfolio, and releasing orders

based upon customer credit limits, and their ability to pay on a timely basis.

Utilized PeopleSoft, and WebStar systems, as well as Excel, and Outlook.

Accounts Payable (Contract)

March 2011-Present Broadcom Corporation, Irvine CA

Manage over 100 vendors across direct and indirect procurement channels.

Processed over 5000 accounting lines in 90 days.

Handled weekly pay cycles of over $5M a week (domestic, and international).

Collection Representative (Contract)

October 2009-April 2010 Orange County Register, Santa Ana, CA

Consumer and Commercial collection responsibilities for over 1000 accounts.

Negotiation of payment processing check/credit card payments and researching accounts.

Collection Specialist (Contract)

April 2009-September 2009 Wescom Federal Credit Union, Anaheim CA

Maintained over 100% fulfillment of monthly goals for 3 months straight.

Received accolades from customers for maintaining excellent customer service.

Processing check/credit card payments and skip tracing in effort to locate correct information for consumers.

Credit/Collection Specialist

June 2006-January 2009 Arbitech LLC, Irvine CA

Maintained and negotiated over 85% customers in non-delinquent status on up to 200 accounts via phone/emails.

Released new sales orders for customers on hold according to their payment terms and credit limits. Compiled credit reports on

new B2B customers and set them up with payment terms and credit limits.

Responsible for daily charging credit cards payments on PayPal Manager System as well as preparing and processing all bank

deposits (checks, wires and credit cards) on MAS 500 System.

Financial Sales Representative/Merchant Teller

August 1997-April 2000, and August 2001-June 2006 Citizens Business Bank, Laguna Beach CA

Performed monthly, quarterly, and yearly audits, and certifications for the entire branch.

Responsible for all Teller and Merchant Teller duties, as well as domestic and international wires, pulling and completing daily

reports.

Elected employee of the year in 2004.

Maintained excellent balancing record as well as quota with selling banking products.

High School Diploma, Milton FL

Education

References are available on request.

References

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