Customer Service Administrative Assistant

Janette Salem

**** **** ******** **** ***. #***

Jacksonville, Florida 32277-2061

904-***-****- Home

904-***-****- Cell

************@*****.***

OBJECTIVE: To obtain a position that will challenge my skills and

knowledge while providing growth

opportunities.

PROFESSIONAL PROFILE

. Over six years experience in customer service

. Knowledge of various computer software programs: Microsoft Office

2007

. Excel in busy work environments; detail oriented

. Highly effective in promoting a positive, productive work environment

. Enthusiastic; motivated; highly organized, personable, professional

in appearance and manner

CAREER EXPERIENCE

. Customer service: assisted customers/students in person and by

telephone

. General office: data entry; typing; filing; using copy and fax

machine; answering multi-line phone system

. Conducted classroom assignments - Mathematics for seventh, eighth and

ninth graders, taught various

lessons and activities for preschool children

. Ability to communicate with diverse populations

EMPLOYMENT HISTORY

2006 - Present Student Assistant Florida State College at

Jacksonville

2004 - 2003 Caretaker Terry Parker Preschool

2003 - 2001 Preschool Teacher Putnam City Baptist Church

1997 - 1990 Math Teacher Jameel Saleeba Middle School

EDUCATION

. Pursuing an Associate in Applied Science degree in Office

Administration at Florida State College at Jacksonville.

. Associate in Science degree in Preparatory Teaching Qualification

certificate, 1989

AWARDS and RECOGNITION

. Certificate of Administrative Assistant from Florida Community

College at Jacksonville

. Certificate of Excellence from Florida Community College at

Jacksonville.

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