Customer Service Supply Chain

Location:

Posted:

June 05, 2011

Cell 818-***-**** • E mail ********@*****.***

PAUL PINEDA

OBJECTIVE

To obtain an Entry Level Logistics position

EDUCATION

**** ******** ********ia State University Northridge Northridge, CA

College of Business and Economics

B.S. Supply Chain Management

APICS (The Association for Operations Management)

Institute for Supply Management

* Currently studying for the CPIM Certificate

WORK EXPERIENCE

07/2009 – 02/2011 VR Business Brokers Westwood, CA

Administrative Assistant

Provide administrative support by handling information requests. Coordinate and maintain records

for staff. Data entry and filing (create, pull, sort) of clients’ information. Set appointments.

Purchase office equipment on a needed basis. Fax, copy and email. Answer phone and direct all

incoming calls to appropriate staff.

01/2008 07/2009 Port Jersey Shipping International Eagle Rock, CA

Shipping Coordinator

Quote prices for customers. Coordinate pick up of merchandise from customers. Help coordinate

delivery of boxes to the Philippines and other Asian countries. Maintain warehouse and inventory.

Maintain company automobiles. Interface with existing customers and shippers. Generate new

clients by networking.

04/2006 06/2009 Olive View UCLA Medical Center Sylmar, CA

Volunteer Worker (Medical Records)

Create tangible files for new patients. Edit patients’ files for each revisit. Pull files on doctors’ and

nurses’ requests. Data entry: enter patients' medical records into hospital's database by means of

computer and bar code scanner. Maintain mail room.

QUALIFICATIONS

● Customer service experienced

● Data entry, filing, and reception experienced

● Intermediate in Microsoft Office (Word, Excel, Access and PowerPoint) and Google Docs

● Typing speed: 40 WPM

● 10 key intermediate

● Supply chain and operations management knowledgeable

● Shipping coordination experienced

● Master planning or resources knowledgeable