Customer Service Medical Assistant

Location:

Posted:

June 05, 2011

***********@*****.***

rhea aguilar

Medical Assistant

Medical Assistant with experience in a General Surgeons medical practice. Known for dedication to providing

premium patient care. Skills include:

Medical Office Management Bookkeeping & Filing Patient Scheduling

Medical Billing & Coding Taking Patient Vitals EMR

Medical Records Management Blood Draws Patient Education

Data Entry (50 WPM) Injections HIPAA & JCAHO Knowledge

Education/Certifications

Anthem Institute, Las Vegas NV, June 2011

High School Diploma, Century High School Los Angeles, CA

Certified in First Aid & CPR, 2010 Present

Accucheck, 2010 Present

EMR, 2010 Present

Experience in EKG, 2010 Present

OSHA, 2010 Present

RMA, in progress

Professional Experience

All American Surgical Las Vegas, NV

Medical Assistant, 2011 Present

Serve as a key member of interdisciplinary healthcare team for a General Surgeon medical practice.

• Consistently praised for efficient handling of administrative duties (e.g., answering phones, scheduling

appointments, maintaining medical records, patient processing, billing and bookkeeping) that allowed

doctors and nursing staff to focus on the health concerns of their patients.

• Demonstrated proficiency in taking patient medical histories and vital signs, as well as in assisting in Suture

removals, medical billing, and banding. Ensured the cleanliness, sanitation and maintenance of all facilities,

exam rooms and equipment.

• Reacted calmly and effectively in emergency situations, and added the personal, caring touch that

immediately put patients at ease.

Additional Experience

Looktours Las Vegas, NV

Customer Service agent, 2010 Present

Answering 50 150 calls per day, make and adjust reservations, working with programs such as Excel, Microsoft

work, outlook, and provide good quality customer service.

References available upon request