Customer Service Sales

Misty Bruns

925-***-****

Objective

I want to be able to use my customer service skills effectively as well as make

my clients feel comfortable enough to entrust me with their requests. I enjoy

serving my clients and welcome any challenge to enhance my customer service

skills.

Qualifications

My experience is and has always been customer service based. In my banking career

I have cash handling, cash balancing, ATM balancing, night depository duties, New

Accounts, Teleservice, Internet Banking also have been briefly trained in Certification Process, monthly and quarterly. In my

retail Career, I had cash handling, cash balancing, data entry,

and merchandising. Most importantly was my relationship with customers and

clients. In every setting I am in, I strive to maintain a level of excellence in

my communication and customer service skills.

Experience

2006 Current CD Federal Credit Union

Answer Phones, Customer Service, Auditor, Member service rep.Cash Handling

2004 2006 First Metropolitan Credit Union

Answer Phones, Member Service Representative, Opening and Closing Duties, Opening New Accounts,

Customer Service, Cash Handling

1999 – 2004 Mt Diablo National Bank (Greater Bay Bancorp)

Answer Phones, Customer Service, Cash Handling, Merchant Teller, training in New Accounts, also training in monthly and

quarterly certifications.

1997 – 1999 US Bank

General Teller, learning basic banking skills, and customer service skills

1994 – 1997 Thrifty Drug Store (Rite Aid),

Data Maintenance Clerk and Cashier. I was in charge of making sure that the

prices on the shelves matched the prices in the computer.

Honors

US Bank #1 Sales referral for district, third quarter 1998

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