Sales Manager

Grace Yi Huey Fan

*********@*******.***

650-***-****

Qualifications Summary

Dependable individual with over ten years of experience in providing

effective and comprehensive administrative, accounting and customer

services in the technology and travel industries. Experienced working in a

fast-paced environment which demanded strong organizational skills and

excellent interpersonal skills.

Objective

To hold a position of responsibility commensurate my knowledge and

experience where I can successfully contribute to the company

Experience and Skills Highlights

. Administrative experience in maintaining order schedules with

appropriate follow up shipments

. Proactive & detail-oriented with an excellent ability to track,

document and coordinate complex tasks.

. Able to prioritize duties effectively in high paced environment

. Listen and understand customer requirements so a proper solution can

be formulated and negotiated.

. Fluent in English and Mandarin

Professional Experience

Travel Consultant, Luxury Travel Services, San Jose, CA

August, 2009 - Present

. Consult travel arrangement for clients - Domestic/International

. Provide Air/Car/Hotel/Cruise reservation using Sabre system

. Communicate with airlines for customers upgrade request or

seating/meal preference

Project Coordinator, CompuData Inc., Fremont, CA April, 2006 -

Feb. 2009

. Placed and received daily orders from vendors and buyers.

. Update daily shipment schedule and follow up remaining shipments

. Document and collect account payables and receivables

. Communicate and resolve problems with clients; vendors as well as with

factory in Asia

. Arrange meetings or conference calls with appropriate personnel when

required

. Attended Supplier Meeting with Sales Rep. to better understand

customer requirements.

. Coordinate with vendors on material supply plan to support production

plan.

. Processed MRP/SAR/SMI worksheets, demand forecasts & procurement

processes. Also supported RMA requests.

Office Manager, Global Express Travel Services, San Jose, CA July,

1998 - 2006

. Maintained and supported corporate executive travel arrangements;

issuing tickets

. Exceeded the company's targeted sales volume and revenue

. Managed and supervised daily office operations

. Maintained client and employee databases for mailing and

communications

Technical Skills

Microsoft Office (Word, Excel, Outlook), Sabre, Apolo, Internet, Multi-

lined Telephones, standard office equipment

Education

Certificate in Computer Science, Computer Training Center- Singapore, 1985

Singapore Institute of Management, 1984

Emelda (Girls) High School - Taipei Taiwan, 1982

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