KEY ACCOUNT & TERRITORY MANAGER ? SALES REPRESENTATIVE

Account Executive with demonstrated success in sales, customer service, new

business development, key account and territory management. Uses a

consultative approach in collaborating with clients to build business while

exceeding corporate sales objectives. Understands the role of account

manager and how important quality customer care plays in the success of an

organization. A leader and innovative thinker who implements effective

strategies that build long-term business relationships. Dedicated to the

highest standards of performance and service. Certified pastry chef.

Customer Needs Analysis - Customer Service Orientation - Consultative Sales

Approach

Territory Management - Strategic Business Planning - Sales & Marketing

Initiatives - Brand Awareness

New Business Development - Product Demonstrations - Cost Control -

Microsoft Word, ACT - Outlook

PROFESSIONAL EXPERIENCE

- Exceptional success and expertise in turning underperforming

territories into

consistent, high revenue-producing profit centers, generating more than

$2million per year -

ROMA FOODS - Phoenix, AZ 2009 - 2010

Account Executive

Managed Northern Arizona territory comprised of Anthem, Black Canyon City

and all major communities in Yavapai and Coconino Counties. Prior to hire,

there was no formal representation in this territory. After 6 months,

transferred to North Phoenix area, which included Carefree, Fountain Hills

and Scottsdale. Customers included Italian restaurants, pizza parlors,

deli's, sub / sandwich shops and sports bars.

. Brought in, to rebuild the lost business in the Northern Arizona

territory.

. Developed 12 new accounts within the 6 months through consistent sales

effort and follow up.

. Served as "go to" professional, consistently available to answer

questions, present new ideas and products and offer tips on increasing

business.

CONCORD FOODS INC. - Ontario, CA 2006 - 2009

Account Executive

Built sales revenue and account base in Metropolitan Phoenix territory for

company specializing in Italian food products. Products include cheese,

meat, pasta, soup and salads, condiments and produce, paper and plastic

products.

. Expanded solid customer base from zero to 35 and increased sales 100%.

Served as first "official" account manager in Arizona.

. Ensured 99% on time delivery of products in spite of no warehouse

presence in Arizona.

. Increased customer business by recommending menu changes and updates

using professional baking and pastry chef skills.

. Trained new associates through shadowing and teaching innovative and

proven sales techniques.

MULTIFOODS DISTRIBUTION - Tempe, AZ 1998 - 2003

Account Executive / Tempe Division

Used a consultative sales approach in building region comprised of East

Metropolitan Phoenix and counties in Eastern Arizona. In 2004, Multifoods

Distribution was purchased by Vistar Corporation.

. Increased sales from $10,000 per week to more than $30,000 the first

year in position.

. Generated a 3% increase in overall gross margin.

. Expanded sales dollars from $480,000 to more than $2,600,000 per

year.

. Incorporated bakery / pastry industry knowledge in helping clients

improve baked goods quality.

Michael D. Heimer

Page 2

602-***-****

abheei@r.postjobfree.com

ADDITIONAL EXPERIENCE

1980 - 2006

WESTCO PRODUCTS - Phoenix, AZ

Account Executive

Opened and set up new supermarket bakeries; set up logistics and trained

staff for grand openings.

. Increased overall sales 60% through a consultative approach.

. Built customer loyalty through sales promotions and product

demonstrations.

. Trained supermarket bakery employees in all aspects of production.

. Assisted in the seamless conversion of Tate Brokerage customers to

Westco Products. Buyout took place in 2004.

TATE BROKERAGE - Phoenix, AZ

Account Executive

Advised and assisted bakers with new ideas and technical support. .

. Realized an additional annual revenue of $2,000,000 by securing and

developing an untapped market-the hospitality and hotel industries.

. Updated and brought current AR's of new and existing customers.

CONSUMER FIRST FUNDING - Scottsdale, AZ

BARRINGTON MORTGAGE GROUP - Scottsdale, AZ

Loan Originator

Interviewed residential loan applications for homes ranging from $100,000

to $5 million. Set up, processed and prepared files for closings within

deadlines.

. Educated clients on various types of loan programs. Determined

financial needs and consulted clients on benefits in choosing the

appropriate credit program.

. Analyzed risk potential with an acute attention to detail; predicated

advisement on ability to maintain loan within state and federal rules

and regulations.

PHOENIX COUNTRY CLUB, LA PARISIEN, LA RESERVE - Phoenix and Scottsdale, AZ,

Caneel Bay Resort

St. Johns, U.S.V.I.

Pastry Chef

CERTIFICATIONS

Certified Pastry Chef

American Culinary Federation / Chef's Association of Greater Phoenix

MICHAEL D. HEIMER

15850 N. Thompson Peak Pkwy. #2098

602-***-****

Scottsdale, AZ 85260

abheei@r.postjobfree.com

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