Customer Service Manager

MARTHA

Objective

Administrative/Customer Service

Education

City College of San Francisco-X-Ray Technician

Merritt College of Oakland-Computer Science

Work Experience

Promoted from receptionist within a year to Office Manager

Utilized computerized accounting system managing over 2000 accounts

Administrative support to the Company's President, Board of Directors and

Accountant

30 years of progressive office experience and responsibility

Positions Held

4/28/2010-6/24/2010-Crew Leader Assistant/ U.S. Census Bureau LCO San

Leandro

3/24/2010-4/22/2010-Enumerator/U.S. Census Bureau LCO San Leandro

4/2009-5/2009-Customer Service Representative Call Center/ Oakland EDD

3/2004-12/2006-Customer Service Representative-Oakland Marinas

1/2000-3/2003-Publice Service Representative-Parking Citation Department,

City of Oakland

8/1999-12/1999-Administrative Assistant-MetLife Marketing Manager Oakland

3/1996-8/1999-Office Manager/Northern California Paper Recycler Inc.

Hayward

10/1995-3/1996-Receptionist/Northern California Pulp & Paper Inc. San

Leandro

1972-1994-Assistant Computer Operator/U.S. Government Department of Defense-

Oakland

Computer Skills

Windows 95/98 XP, Word Perfect, MS-Word, Excel, Office,

Power Point & Outlook, Lotus Notes, Mas 90

Martha J. Swisher

7207 Spencer Street Oakland, Ca. 94621

510-***-**** Fax:510-***-****

********@*********.***

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