Sales Administrative Assistant
Resume:
LISA GIUNTINI
PITTSBURGH, PA 15227
*********@*****.***
A Systems Analyst with 4+ years experience implementing, building, training and supporting an
Electronic Medical Record system in a large hospital system.
QUALIFICATIONS:
• Implementation Analyst - EpicCare Ambulatory Electronic Medical Record
• Training Analyst
• Time management and project planning skills
PROFESSIONAL EXPERIENCE:
University of Pittsburgh Medical Center – Physician Services 2007 - Present
Systems Analyst - Intermediate Pittsburgh, PA
• Evaluate and document clinic needs including current process analysis and proposed
revisions to optimize business processes
• Coordinate go-live planning meetings; including gathering data, analyzing client needs and
building software solutions to satisfy the client requests
• Use analytical skills to trouble shoot production issues and actively resolve issues by
working with the Production Support team
• Optimize clinics post EpicCare implementation to establish accurate and approved processes
and workflows
• Track deliverables using Microsoft Excel
• Create new training curriculum and reference materials for end-users
• Maintain/build the Training Environment including dummy departments, profiles, users and
patients
• Train end-users, one on one, in large classroom settings and onsite
• Develop mechanism to ensure that all navigator build is consistent between sites
• Test and document software upgrades
University of Pittsburgh Medical Center – Cardiovascular Institute 2002 – 2007
Senior Administrative Assistant Pittsburgh, PA
• Provide a high level of administrative support to management and physicians
• Communicate effectively with all levels of staff and clinic patients
• Use EpicCare EMR daily for telephone calls, abstracting and scanning
• Train and motivate student workers
EDUNET, Inc. 2000 - 2001
Sales Associate Pittsburgh, PA
• Present EDUNET educational software at industry conferences across Pennsylvania
• Increase sales base by following up on sales leads developed at conferences
• Demonstrate new release of software to existing client base
EDUCATION:
University of Pittsburgh
Bachelor of Arts Pittsburgh, PA
LISA GIUNTINI
49 BELLANCA AVENUE
PITTSBURGH, PA 15227
*********@*****.***
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