DALE L. STEPHENS
**** ****** ***** . **********, ******** 60565
630-***-**** . **************@***.***
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INDUSTRIAL SALES EXECUTIVE
Dedicated, reliable industrial sales executive with considerable experience
in both domestic and international arenas. Visionary leader with proven
record of increasing revenue and generating new business while retaining
existing customers by providing exemplary service. Gifted trainer able to
coach and nurture employees to perform beyond their own expectations.
Decisive, results-oriented professional well versed in what it takes to
succeed in the global marketplace. Areas of expertise:
International Sales Management . Global Sourcing . Market Identification .
Sales Training . Mentorship
P&L Management . Strategic Business Planning . Leadership . Operations
Management
National / Global Contract Management . Customer Relations . Inside /
Outside Sales Management
Contract Negotiation . Distribution Management . Personnel Development .
Strategic Expansion
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PROFESSIONAL EXPERIENCE
LSI STEEL, Chicago, Illinois
National Sales Manager 2005 - 2006
Oversaw all daily operations, from managing inside and outside sales teams
up to negotiating deals to buy additional companies. Sources and purchased
robotics systems. Supervised distribution agreements in North and South
America, and serves as lead executive on all foreign and domestic steel
mills.
Key Achievements:
. Played instrumental role in establishing a new instillation of robotic
welding system and production area, increasing production by 50% and
reducing delivery time by 5 days
. Secured new accounts that generated additional sales and revenue,
boosting company income from $16M in 2005 to $32.5M by 2008.
. Streamlined sales force, improving coverage and increasing annual
sales by 35%.
Assistant Operations Manager, 2006 - present
Strive to continually modernize operations since bringing the company's
former antiquated business model into the 21st Century by consulting
industry experts, analyzing national and international competition, and
updating facilities and capital equipment. Supervise customer relations
staff, creating a streamlined system for addressing customer questions and
complaints. Play instrumental role in negotiating union contracts.
Key Achievements:
. Sourced and purchased specialized equipment to upgraded Processing
Center, improving efficiency 20% in 2006 and another 38% by the end of
2009.
. Designed new website and collateral material for LSI / Lamination
Specialties Corporation, improving upon previous website traffic by
more than 200%.
WACKER CORPORATION, Menomonee Falls, Wisconsin
Concrete Solutions Specialist, 2000 - 2005
Sold and designed capital equipment for clients in architectural, pre-
stress and pre-cast concrete industries. Recruited, trained and supervised
distributors across the country, and played key role in training all
members of a field sales team. Partnered with German engineers to develop a
vibration system for the US concrete market. Performed onsite equipment
demonstrations for contractors, engineers and state and local governments.
Gave extensive presentations for engineering contractors and
representatives from various municipalities. Gained experience in
contractual development, inventory control and product design.
WACKER CORPORATION, Continued...
Key Accomplishments:
. Planned and initiated start-up capital equipment division, generating
a 28% profit its first year.
. Collaborated with plant / operations managers and quality control in
designing custom I-beams and double trees systems for the Department
of Transportation (state and federal).
. Participated in the company's Train the Trainer program, gaining
valuable experience that improved overall job performance.
PRIOR EXPERIENCE
PLEXCO, Bensonville, Illinois
Territory Sales Manager for Midwestern States
AAMCO TRANSMISSION, Crystal Lake, Illinois
Owner
US PIPE & FOUNDRY, Hinsdale, Illinois
Illinois / Iowa Sales Manager
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EDUCATION
BACHELOR OF ARTS DEGREE ~ Physical Education; Minor: Anatomy Physiology and
Coaching
Illinois State University, Normal, Illinois
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PROFESSIONAL DEVELOPMENT
Dale Carnegie Sales and Leadership Course
Top Line Leadership Course
Doc Burner's Concrete Design
John Glenn's "Being A Team Player"