Sales Customer Service

Rick Goettel

** ****** ******, *******, ** *****

267-***-**** . *********@*******.***

OBJECTIVE

To obtain a sales position utilizing my customer service,

communication, and sales skills.

EDUCATION

University of North Carolina at Chapel Hill

B.A., Management and Society, December 2010

RELATED COURSEWORK

. Social Relations in the Workplace

. Small Group Communication

. Race and Ethnic Relations

. Macro and Micro Economics

. Finance and Economics of Sport

. Financial and Managerial Accounting

. Social Psychology

EXPERIENCE

Slomin's Security, Exton, PA. (Full-time)

Field Sales Representative May 2011 - Present

. Responsible for generating interest in and selling home security

systems and potential additional products.

. Generated sales leads

. Ability to close sales

. Strong communication and presentation skills

. Assisted in training new sales representatives

Rick Goettel Lawn Care, Newtown, PA. (Part-time)

Proprietor April 2003 - Present

. Proprietor of neighborhood lawn care service for up to four

customers per summer.

. Managed scheduling, maintained and purchased equipment and supplies.

. Organized billing and customer relations.

Sears, Durham, NC.

Consultant Sales Associate July 2010 - December 2010

. Provide exceptional customer service and sales support in

commission based retail environment.

. Conduct research and attend training sessions to remain

knowledgeable on new and emerging technologies.

. Consistently exceeded monthly sales goals.

. Assist with processing credit applications and protection plans.

Pets Plus, Fairless Hills, PA.

Assistant Manager October 2007 - July 2008

. Improved conditions of their display tanks and directed sales

assistants.

Moon Nurseries, Yardley, PA.

Crew Supervisor April 2007 - June 2007

. Supervised crew of four laborers at worksites and documented all

activities and expenses.

Abercrombie & Fitch, Oxford Valley, PA.

Store Model & Sales Agent August 2006 - March 2007

. Modeled latest A&F merchandise while assisting customers and closing

sales.

. Personally recorded sales of over $1,600 in one day during the

holidays.

ACTIVITIES

UNC Track & Field Fall 2008 - Spring 2010

. Balanced twenty hours per week of training with a demanding academic

load.

. Named to All ACC 2010 Indoor 4x4 team.

. Participated in charitable events with team.

SKILLS

. Proficient with Windows and Apple operating systems.

. Well-versed in Word, PowerPoint, Excel, Photoshop, Acrobat, STATA

and CAD.

. Active in Social Networking on LinkedIn.

. 4 years of a working knowledge of Spanish.

Contact this candidate