GORDANA VANTACIC
**-** **** ******, *******, NY *1103
347-***-**** *********@***.***
Profile Training and development professional with 12+ years in
corporate education.
Organized, highly motivated, and detail-directed problem
solver.
Proven ability to work in unison with staff, executive
leadership, and business partners.
Exceptional training delivery skills utilizing adult learning
principles.
Effective written and oral communications skills.
Facilitator of corporate wide process improvement
initiatives.
Unique combination of expertise in project management,
training and sales.
Dynamic leader, strategic thinker and decision-maker.
Experience & Corporate Training
Accomplishment Successfully established corporate university providing
s training and educational opportunities for employee
population leading to a top rating in Information Week's
annual ranking of 500 U.S. companies in use of innovative
technology.
Implemented accelerated training programs necessitated by
rapid expansion to reach corporate objectives.
Instituted process improvement initiatives to decrease cost
and increase efficiency.
Designed and delivered organizational development programs
incorporating change management, employee empowerment and
leadership engagement.
Conducted needs analyses to determine performance problems
and recommended training solutions.
Leadership and Management
Planned effective marketing and advertising strategies
targeting potential corporate university users.
Directed all aspects of new business development and
operational integrity of branch office.
Managed daily functioning of bank office with $19 million in
total deposits.
Motivated and supervised staff of 10 employees.
Expanded customer base through a variety of effective sales
techniques.
Interviewed, hired, coached and evaluated performance of
staff.
Employment EmblemHealth 1998-present
Supervisor (2011 - Present)
Lead Project Specialist (2009-2011)
Senior Project Manager (2007-2008)
Project Manager - HIP University (2001-2006)
Sales and Marketing Training Specialist
(1998-2000)
CFS Bank, Corporate Training Manager, Woodhaven,
NY 1996-1997
Astoria Federal Savings Bank, Training
Specialist, Lake Success, NY 1995-1996
Fleet Bank
Branch Manager and Bank Officer Melville, NY 1991-1995
(1992-1995)
Management Trainee (1991-1992)
Education Bachelor of Business Administration, Cum Laude, Finance
Bernard M. Baruch College
Training and Development Diploma, Langevin Learning Services
Certified Coach, Coach Training Alliance
Certifications Certified Lean Belt New York University Wagner
Facilitator Graduate School of Public
E-Learning Specialist Service Invited Guest Speaker
Instructional Performance Consultant
Designer/Developer Six Sigma Yellow Belt
Master Trainer Training Manager/Director
Myers-Briggs Type Indicator
Qualified