HR
Resume:
GIB SHANLEY
Management Qualifications
An energetic and innovative executive offering accomplishments in
developing a culture of performance and accountability, market development,
management training, and hospitality/profitability improvement. Seeking a
leadership role in which to apply exceptional record of strategic
implementation, corporate culture development, and P&L performance.
specific skills
. Human Resource Management
. P&L Analysis
. Entrepreneur
. Project Management
. LSM Marketing and Brand Development
. Training Program Development
. Analytical/Creative Problem Solving
. Team/Corporate Culture Leadership
areas of expertise
Strategy & Analysis: Demonstrate exceptional culture leadership and
performance analysis in order to drive customer excitement,
corporate expansion and profitability.
Training: Utilize extensive training & leadership experience to create
and deliver programs focused on alignment with company
mission.
Mentorship: Employ a hands on management style and strong interest in
helping others to
enhance personal and managerial skills and attain company goals.
management experience
Pizza Hut
2010 -2012
RGM
. Led turnaround at the 3rd worst Pizza Hut in the U.S. In 3 months had
the highest inspection score in Cleveland. Raised sales from $9,000 to
14,000 in 6 months. Complaints dropped from 5 per week to 1 per month.
Customer satisfaction scores went from low teens to 68%. Turned money loser
into high profit unit.
. Led turnaround at a second Pizza Hut. Same results. Sales went from
$12,000 to $22,000 in 7 months. Was number 3 out of 16 in market sales.
Robinson hill group, Cle
---April October 2010
Multi Unit Manager
Multi unit manager at Cleveland Airport.
. Increased sales at Cheeburger Cheeburger while reducing labor by 6%
. Led opening of UFood Grill. Recruited and trained a team for a
successful opening.
sCOTT eNTERPRISES, Erie, PA
2007-2009
District Manager
Hired to develop Steak n Shake market in Northwest PA.
. Won sales award for $2,000,000 plus unit .
. Rebuilt dysfunctional management team. Recruited and developed a
team driven by standards and accountability.
. Reduced labor from 22% to 18% by focusing on following training
program and reducing employee turnover.
. Introduced theoretical food cost which reduced waste from .8% to .3%.
. Last inspection score from Steak n Shake was a 93%.
. Customer satisfaction scores increased by 30 points and complaints
dropped from 4 per week to 1 per month.
gib shanley
Additional management experience
Bob Evans
2005-2007
Manager
Hired as a manager trainee.
. Had a 95% customer satisfaction score (based on surveys) which ranked
second out of 106 restaurants in the region..
. Led the region in sales increase at 22%.
. Was promoted 3 times in 11 months.
. Introduced a method of tracking and reducing service times which was
adopted throughout the area.
additional managerial experience
Wenpro, Inc. Ashtabula, OH 1991-2005
President
Built a company of 3 Wendy's, a 220 seat steakhouse and a pizzeria.
. Full P & L responsibility.
. Won multiple sales awards.
. Was elected to serve as President of the Northeast Ohio Advertising Co-
op.
. Inducted into President's Club.
. Recruited, trained and developed a team of 20 managers and over 200
employees many of whom were with me for over 10 years.
additional experience
LAKELAND COMMUNITY COLLEGE, Mentor, OH
Taught Economics part time
. Exceeded national average for student improvement.
additional experience
O/E LEARNING, Various locations throughout OH
Taught Financial Planning classes to union members at Ford Motor Company,
AT&T, Wheeling Pittsburg Steel and U.S. Steel.
education
Bachelor of Science, Economics, Miami University, Oxford, OH
MBA, Cleveland State University, Cleveland, OH
CFP, College of Financial Planning, Denver, CO
4226 North Myers Rd
Geneva, Ohio 44041
***.*******@*****.***
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