Customer Service Manager

**** *. ****** **** **** Phone 602-***-****

Scottsdale, AZ 85254 Email *.*.********@*****.***

Chalia Bingham

Objective Seeking a challenging career that utilizes my talents and communication skills.

Caterer June 2009 - Present

Work Experience Romano’s Macaroni Grill 7245 E. Gold Dust, Scottsdale AZ 85254

Chris Knox/ General Manager PH: 480)- 596-6676

■ Extensive work experience of working at catering ceremonies and special events

■ Provide excellent customer service to a high volume of clientele in a friendly manner

■ Prepare and design catering orders with hospitality and efficiency

■ Build long term relationships with customers to maintain customer rapport

■ Process transactions quickly and effectively while assisting others

■ Sales experience with skills to drive business growth

Care Taker January 2009 - December 2010

Private Home Nanny Scottsdale, AZ 85254

Nicole Vaughn/ Mother of Children

■ Completely responsible for two children, girl: 4 years, boy: 1 1/2

■ Innovate new and exciting activities that foster social development and enhance

creativity

■ Create an enriching and optimal learning environment for children to grow in

■ Prepare nutritious meals and snacks to maintain good health

■ Provide compassionate and proactive child care, including changing diapers and

other household duties

■ Provide nurturing personality to build self-esteem and confidence

Server Assitant January 2006- August 2007

Thaifoon Taste of Asia 8777 N. Scottsdale, AZ

Andy Fotis/ General Manager

■ Greet customers and show them to their table, while completing other tasks for

servers and managers.

■ Answer telephones and schedule dining reservations

■ Arrange large parties and special services for dinners

■ Provide excellent customer service and effectively anticipate customer needs.

■ Complete operational tasks while maintaining a clean and professional work

environment.

Education August 2003 – May 2007 Horizon High School Scottsdale, AZ

High School Diploma

August 2007 – Present Scottsdale Community College Scottsdale, AZ

Four Years College Experience

Psychology, AA and Yoga Instruction, RYT/200-Hour

References Available upon request

Skills & Certifications: Spanish Bilingual; 9 years education of speaking & writing in Spanihs

Expert in all Microsoft programs (Word,Outlook, Excel, Powerpoint)

Heart Savers Certification in CPR & First Aid for infants, young children and adults

Volunteer Experience: Summers 2003-2005 Saint Joseph's Hospital Phoenix, AZ

Served over 300 hours volunteer hours as Lead Junior Volunteer

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