Customer Service Sales
Resume:
L inda S. Simmons
Salina, Kansas 67401
**********@*****.***
E M P LOY MEN T: 1/24/2011 th ru
p resent, S al ina Journ a l, 333 South 4th ., Salina, KS. Retention Specialist. Duties
i nclude computer data entry, accessing customer accounts for information, phone
c redit card sales and customer calling about renewals for five state wide
newspapers. Customer service and problem solving, calculating sales tax and
advising unreasonable customers or problems I can’t fix to Supervisor or specific
toll free number for further Customer Service/Manager advice.
10/23/2006 th ru 4/8/2009, H awker Beechcraft, Salina,
K S. Machinist and aircraft parts assembler for small prop. Planes and mid-size
jets. Parts included fuel carrying wing tips, horizontal and vertical stabilizer f lat
panel skins. Gained experience in pneumatic electric and hand tools with some
electrical wi ring. Experience in blue prints, reading and understanding wri t ten
i nstructions exactly to maintain Inspectors passing of work. 3/05
t h ru 11/05, L owes, Salina, KS. H i red as receiving clerk. Duties were forklift
operator, unloading and processing paperwork for freight carriers. Data entry on
received freight in to computer inventory system. Put on sales f loor in Indoor Lawn
& Garden and paint dept. Some cashier work, assisting customer and stocking
shelves. 1992-2003, U nited Parcel Service, Delivery,
p ickup of parcels on assigned daily route. Worked closely, daily with public, problem
solving, t ime management skills, organizational skills, and some sales work. Had to
u nderstand and follow directions exactly. Able to read maps, plat directories and be
able to organize my day efficiently. D.O.T. and Hazardous Materials t rained and
certified.
ED UCAT IO N: 1/10-7/10, Student at KWU, Salina, KS. Completed 6
c redit hrs. in Anatomy & Physiology I & I I for Nursing prerequisites
5/09-5/2010, Online student at C loud County
Community College, Concordia, KS. Completed with GPA of 3.3 in Psychology,
N ut ri t ion and Human Growth & Development . 1991, S al ina Vo-Tech.
L icensed C.N.A. & H.H.A. healthcare provider. Have maintained with renewal
courses to keep certified. Currently expires in 9/2012. 9/2010,
S RHC, American Hea rt Association. Completed national cognitive skills
evaluations with the A.H.A. for B.L.S., Healthcare Providers (CPR & AED).
QUAL I F ICAT IO NS/SK I L LS: Over 25 yrs. In customer service work. Truck
d river and some equipment driver experience. Have clerical skills including
computer, (Microsoft Office, Word & Excel). Have a great deal of knowledge and
work with tools, helping Husband past 25 years in construction, carpent ry, and
maintenance. I am able to multi task and follow directions. Over the years I
received 6 Safe Driving Awards at UPS. A retired member of the Teamsters for
a lmost 15 yrs. And a member of the In ternational Aerospace Workers (Machinists)
u nion over 3 years. I am an honest hard worker who takes great in the work I do.
In conclusion, I would greatly appreciate a chance of being considered for this
position.. I will fully participate in any additional t raining an employer feels
necessary. Thank you for your time. Please respond so we may meet
i n person.
Very Sincerely,
L inda S. Simmons
Rev. 4/2011
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