Quality Assurance Testing

LAKSHMI RAYAVARAPU

One Derby Lane Phone:

617-***-****

Franklin, MA 02038 Email:

***********@*****.***

SUMMARY

. Around 7 years of IT industry experience in QA testing of Web Based

Applications

. Identified Test Scenarios by understanding Software Requirement

Specification

. Expertise in creating, verifying and documenting Test cases and Test

scripts

. Involved in Functionality Testing, Regression and Integration testing

. Good experience in Defect Reporting and Tracking communications using

automation tools like Clear Quest and Quality Center

. Proficient in various phases of Testing life cycle, System Testing,

functional testing, Regression, Retesting, End-to-End testing, User

Acceptance Testing, Usability Testing, Business Process Testing,

Product Verification Testing and Ad-hoc Testing

. Developed automated test scripts, Conversant with all phases of

Software development Life Cycle: Analysis, Design, Development,

Testing, Implementation and Support

. Extensively used automated test tool QTP for functional and regression

testing

. Expertise in Execution of Test Cases, Test Scripts, and writing test

plans

. Good working experience in designing application using OBJECT ORIENTED

METHODOLOGY, JAVA/J2EE

. Substantial knowledge of JAVA and web based architecture using JSP,

Servers and Java Script

. Good skills in Unix and writing SQL queries

. Familiar with both White Box Testing and Black Box Testing

. Strong analytical, problem solving and collaborative skills with

ability to work independently on multiple tasks to meet tight

deadlines

. Excellent written and verbal communication skills

EDUCATION

Master of Computer Science, Osmania University, Hyderabad, India

CERTIFICATION

"Sun Certified JAVA 2 Programmer" Certification, Sun Microsystems, Inc.

STATUS

U.S. Citizen

SOFTWARE SKILLS

Programming Languages JAVA, JSP, XML, C, C++, HTML, PL/SQL, SQL Plus

RDBMS Skills ORACLE 9i, SQL Server 2008, MS Access

GUI JBuilder, Eclipse, Net Beans, SQL Navigator

Application /Web Servers Tomcat / Apache

Operating Systems UNIX, Linux, Windows XP/2000

Testing Tools QTP, Silk, Quality Center, ClearQuest

Defect Tracking Tools, Redmine

PROFESSIONAL EXPERIENCE

Commonwealth of Massachusetts

March 2011 - Present

(Division of Unemployment Assistance)

QA Engineer/Analyst

The Commonwealth of Massachusetts provides a wide range of services to help

citizens who have exhausted or may soon exhaust their unemployment

insurance claim. The Division of Unemployment Assistance (DUA) administers

the Unemployment Insurance program, providing temporary assistance to

unemployed Massachusetts workers.

Responsibilities:

. Performed manual testing of Quest, a web based application for DUA

. Reviewed the product and functional requirements for UI Online

. Developed Test Scripts by analyzing actors, activity diagrams and

business rules of Use Case Specifications to test against

"filling a new claim" and "update a new claim" for Quest UI Online

. Identified Test Scenarios for "Process Remand" Use Case

. Actively collaborated with Quality Assurance team and managers to

understand business requirements and provide testing solutions.

. Shared feedback, concerns and issues that can be addressed through QA

reviews and procedural changes

. Documented requirement gaps and raised questions for DUA Hearing Use

Case

. Formulated positive and negative scenarios for functional, UI and

security roles

. Ensured all work is carried out and documented in accordance with

required standards, methods and procedures

. Wrote test scripts for Interface testing using DUA SRS

Environment: Manual Testing, .net, HTML, Oracle, Windows XP

Commonwealth of Massachusetts August

2010 - December 2010

(Department of Treasury and Comptrollers)

QA Tester/Analyst

The Commonwealth of Massachusetts has a functionality which will support

activities such as bank reconciliation, cash sweep, and interest income

allocation for invested funds and sub-funds. The main objectives of the

functionality are: Transfer of funds from local bank accounts opened and

managed by Commonwealth departments into Treasury's concentration bank

accounts. Recording of activity from local hits bank accounts opened and

managed by Commonwealth departments in order for Treasury to fund the

respective expenditures. Treasury module to support MMARS investment

functions such as purchasing investments, redeeming investments, and

recording earnings from investments. Reconcile transactions between the

bank and the book.

Responsibilities:

. Performed manual testing of MMARS, a web based application

. Reviewed the product and system functional requirements and created

test cases to ensure overall quality is delivered

. Involved in Requirement Specification verification, Functional design

verification, internal/system design verification and code

verification and code validation.

. Understood software testing methodologies in software quality

assurance life cycle

. Analyzed test data, prepared test plans and executed test cases and

tracked defects

. Defined test matrix for MMARS

. Monitored the consistency and accuracy of the daily job run activities

. Coordinated with the Quality Assurance team regarding quality

assurance matters, and met periodically with the Quality Assurance

Managers to discuss policy and procedural changes to be implemented at

the different levels

. Participated in UAT test execution, reporting defects and test

findings to the Test Lead

. Notified to Test Lead if any issues impeding progress of testing.

. Involved UI, Functionality, regression testing, security testing and

System testing on the application

. Performed System Integration, functional, GUI and Regression testing

. Developed SQL statements for backend testing

. Ensured all work is carried out and documented in accordance with

required standards, methods and procedures

. Participated in meetings with developers and business analysts

. Analyzed test results

Environment: Manual and Automated Testing, Java, HTML, SQL Server, MS

Access, Windows XP, SnagIt

Multiplan, MA

Aug 06 - Apr 10

QA Engineer

MultiPlan is the nation's oldest and largest supplier of independent,

network-based cost management solutions. With more than half a million

healthcare providers under contract, an estimated 40 million consumers

accessing our network products, and some 70 million claims processed

through our networks each year, we're the right choice for healthcare

payers and providers, who today face unprecedented cost and competitive

pressures.

Multiplan is also the only company that can offer access to the leading

independent national primary PPO, complementary network and fee negotiation

services through a single electronic claim submission. Multiplan has the

right experience to offer the right solutions, the right systems and the

right service for today's health care payers and providers.

Responsibilities:

. Performed Manual and Automated testing of the application

. Reviewed the product and system functional requirements and create

test plans and test cases to ensure that overall quality is delivered

. Prepared high level Test Plan, estimating and decide timelines in

coordination with all the stakeholders.

. Executed test cases, test plans and test data and analyzed test

results

. Analyzed BRS and participated in Ambiguity Review of requirements

. Formulated positive and negative scenarios for functional, GUI and

security testing

. Used Manual and Automated testing for Testing

. Involved UI, Functionality, regression testing, security testing and

System testing on the application

. Used Quality Center for testing management, planning and execution of

the test cases, defects tracking and reporting

. Performed System Integration, functional, GUI and Regression testing

. Used SQL statements for backend testing

. Ensured all work is carried out and documented in accordance with

required standards, methods and procedures

. Developed automation test scripts

. Involved in meetings with developers and business analysts

. Reported bugs through quality center and categorized bugs based on the

severity and priority; interacted with developers to resolve the

issues

Environment: QTP, Manual and Automated Testing, Quality Center, Java, C++,

HTML, Unix, Windows XP, Oracle

State Farm Insurance, IL

Dec 04 - Apr 06

QA Tester

State Farm Insurance is one of the leading insurance providers in the US

and it has various branches across the country. The project involved

working with the claims Automated Payment Information System that performs

the tasks of identifying the claims of different customers and making

appropriate payment after verifying the claims. The verification process

includes billing information for each customer. The claims would be

automatically tested by the software and any errors would be reported for

further manual review. Any new customers can get quotes and buy policies

using the online system. An option for saving the quotes for future review

is available with the online system.

Responsibilities:

. Prepared test cases and test data for Automated Payment Information

System

. Preparation of test cases with reference to test scenarios document

and mapping them using traceability matrix

. Performed automation scripting, execution & maintenance and

enhancement

. Library function, utilities creation, maintenance and enhancement

. Responsible for final review of the automation scripts.

. Defect tracking and reporting

. Performed System Integration, functional, System testing, GUI and

Regression testing

. Used SQL statements for backend testing

. Defined User Defined Functions for various tasks

. Involved in meetings with developers and business analysts

Environment: Manual and Automated Testing, Test Director, Java, C++, HTML,

UNIX, Windows XP and Oracle

Capital One, Virginia

Feb 04 - Sep 04

QA Analyst

Capital One is a diversified financial services company offering a broad

array of credit, savings and loan products to customers in the United

States, UK, and Canada Capital. Worked on Capital One Bank online banking

service, which is free service (web-based interface) that provides 24 hour

access to an individual's credit card account information in a safe, highly

secured environment. Customers can log on and get information about their

accounts; track their account activity. Pay monthly bill online & review

and download monthly statement.

Responsibilities:

. Wrote and managed test cases and test scripts using for positive and

negative scenarios.

. Automation of Test Scripts for Functional and Regression testing.

. Execution of Test Scripts using QTP and managed and analyzed results.

. Preparation of Test Data and Expected Results for testing.

. Writing SQL Statements to extract Data from Tables to verify the

output Data of the Reports

Environment: Manual and Automated Testing, Test Director, Java, C++, HTML,

UNIX, Windows XP and Oracle

Ovitas Inc., MA Jan 01

- Aug 03

Java Programmer

Ovitas deploys tailor-made content lifecycle solutions on a proven

technology platform and provides Content Management solutions with

headquarters in Empolis, Germany. Sigmalink, Orenge, K42 are the main

products of Ovitas and all my work is focused on Sigmalink.

Responsibilities:

. Modified web pages using HTML, JSPs and Java Script

. Involved in coding Action classes and tag libs for Dynamic Document

Assembly

. Involved in generating Customized Sigmalink reports using JDBC and

JSPs. Used Clear Case for version control

. Performed installation and configuration of DDA at client sites on

Weblogic

. Involved in testing DDA for compatibility on various Web servers like

Weblogic and Websphere

. Involved in preparing training material for Sigmalink client training

. Involved in setting up development environment for Sigmalink

Environment: Windows NT, Java, C++, JSP, UNIX, JDK 1.2, Oracle 8.x, TSL

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