Customer Service Assistant

Staci Ross

* **** ******

Orangeburg, NY *****

(845) 357 - 1961

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Career Objective: To secure a clerical position utilizing my excellent

organizational and interpersonal skills.

Core Qualifications:

( Data Entry ( Billing ( Collections

( Filing ( Mail Processing ( Reception

( Customer Service ( Administrative Support ( Office

Supply Purchasing

The Promenade, Pearl River, NY 2009 to Present

Assistant Recreation Counselor

Assist residents in activities designed to keep them active and engaged.

Independent Living Center, Nanuet, NY 2008 - 2009

Peer Mentor

Worked with consumers to conduct internet job searches.

Suffern Montessori School, Suffern, NY 2006 - 2008

Assistant Teacher

Supported students and teachers to complete daily tasks and activities.

HINO Motor Sales, Orangeburg, NY 2004

Administrative Assistant

Prepared payment vouchers for computer input, assisted in Accounts Payable,

routed phone calls and filing.

Rockland Center for the Arts, West Nyack, NY 2003 - 2004

Registrar / Receptionist

Successfully collected overdue accounts, implemented procedures to ensure

accurate art class registration, processed payments/refunds, data entry,

routed phone calls and processed mail.

Echo Institute for Health, Spring Valley, NY 2001 - 2003

Medical Receptionist / Office Assistant

Performed reception duties and data entry

Robert Wood Johnson Foundation, Pearl River, NY 2000 - 2001

Customer Relations Specialist

Determined grant eligibility, administrative support

Art Horizons, Englewood, NJ 1999 - 2000

Office Assistant / Receptionist

Performed billing and administrative support, collected overdue accounts,

answered phones and processed mail, maintained and ordered office supplies.

Education: Long Island University, Dobbs Ferry, NY

Master of Science in Education - Dean's List 1991 - 1993

SUNY Albany, Albany, NY 1987 - 1991

Bachelor of Arts in Psychology

References Available upon Request

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