Customer Service Administrative Assistant

Marie Sye

**** ********** **** ( Pennsauken, NJ ( 08110

Home: 856-***-**** ( Mobile: 609-***-****

e-mail: ****@*******.***

objective

I'm interested in securing full-time employment in an administrative position

utilizing skills in assistance with achieving company goals with a company

which allows and encourages individual and team growth, creativity, and

opportunity.

qualifications summary

From experiences as an Administrative Assistant, Customer Service

Representative, and a Certified Notary Public, along with an internal desire to

assist clients/customers in the most amicable manner, I have cultivated the

following skills:

Promotion of Client confidence Utilization of Microsoft Office (2007)

Responsiveness to Client concerns Software for maintaining client files and

& inquiries documentation

Demonstration of concern for Communication of Pertinent information to

Client & Customer wellbeing clients in a clear and professional manner

Dedication to positive Resolution of customer issues in a timely

communication and atmosphere manner

professional Experience

Administrative Assistant & Receptionist Dresdner Robin 4/1990 -

Present

Responsibilities:

Planning and preparation of proposals from concept to delivery, exhibited

empathy towards client needs and concerns, acquired computer skills, performed

& communicated a Client First attitude, provided meticulous client file

documentation, exemplified strength in preparation of drafting memorandums,

letters, & e-mail; maintained appointment calendar for company President &

Directors; provided telephone coverage; coordinated external meetings;

processed petty cash transactions; managed, maintained, and conducted ordering

of complete office supplies for all aspects of an Engineering Firm;

demonstrated a trustworthy atmosphere for Clients which led to repeat

communication, developed and distributed client invoices.

Customer Service Representative Western Union 2/1972 - 8/1989

Responsibilities:

Demonstrated listening skills in handling complaints, distributed Telegrams,

provided Money Orders and Singing Telegrams

Certified Notary Public

Responsibilities:

Commissioned to perform: Oaths, Affidavits, Acknowledgements for the general

public, and for the State of New Jersey

Education

Camden County College - Business Administration (Part-time)

Recommendations & References

Written Recommendations are available upon request. Please contact the

following individuals for Professional References:

Ms. Monique Iris Udoh (Sr. Manager) Contact: *****@*************.*** (856)

488-6200 x108

Mr. Thomas J. Lauletta (Vice President) Contact: *********@*****.*** (609)

780-5810

Mr. Chris Perks (President) Contact: ******@********.*** 856-***-****

Contact this candidate