Robert L. Williams
**** ******* *** [pic] St Louis, MO 63108 [pic] 847-***-**** [pic]
*****************@*****.*** http://www.linkedin.com/in/robertxwilliams
Synopsis of Candidate
. Strong natural analytical & problem solving ability.
. Experienced in all phases of SDLC, developing unit / system test plans
and documenting test results.
. Technical resource for the team. Helps others to resolve problems /
issues.
. Very innovative. Developing new methods such as using SQL report writer
to output an XML spreadsheet
Technical Skills
. Systems Analysis using SDLC - 20 years
. Level 3 production support - 18 years
. SQL reporting / application development - 20 years
. MS office / VB applications (Outlook Forms) - 12 years
. ETL development / applications - 10 years
. C - Unix - 4 years
. HP QC Test Plans - 3 years
. Defect Management - 10 years
. MS SQL Server 2000 / SSRS - 2 years
. Unix Shell script - 8 years
. Perl scripting - 1 year
. MS SharePoint - 2 years
. PC support / New Software Installs - 20 Years
Professional Experience
Lord & Taylor St Louis, MO
Jul 2010 to Apr 2011
ETL Data Analyst / Developer / Tester
. Played a key role in converting merchandise inventory from HBTC to L&T
RFS data base
. Mapped SQL tables / columns from Oracle to corresponding tables on LT
Tandem systems.
. Coded data conversion programs as needed.
. Utilized XML transactions sent using MQ to synchronize with an oracle
system
. Designed & coded message handling system to report errors and to be
used in transaction balancing
. Provided technical assistance to other team members and helped resolve
program debugging issues
. Developed and wrote test cases for the unit and system testing of
multiple system enhancements
Hardware, Languages utilized: HP NS Itanium, MQ Series, XML, ETL,COBOL,
SQL, TACL
Kohl's, Inc. Milwaukee, WI
Sep 2009 to Jul 2010
Systems Analyst / Developer / Tester
. Designed, Coded and Tested enhancements / fixes to the Credit Card
Billing System
. Utilized HP QC to create test plans and manage defects discovered in
testing
. Wrote technical specifications with detailed test plans and test results
for multiple enhancements.
. Prepared installation plans / scripts for changes to the QA, UAT, and
production environments
. Assisted members of the QA testing team with various issues such as
running SQL queries to identify data matching specific test conditions
. Coded many complex SQL queries to support management including one to
show different customer types making ACH payments and opting out of paper
statements
. Developed SQL top ten hit list of poor performing programs based on
Measure data
. Used top ten list to add 10 new SQL indexes and change over 40 programs
that reduced the daily billing EOD run time from over 12 hours to 8 hours
Hardware, Languages utilized: HP NS Itanium, COBOL, SQL, HP QC, TACL,
Remedy
Rock Island Arsenal, Rock Island, IL
Feb 2009 to Aug 2009
SQL Analyst / Developer / Tester
. Maintained HP NS CLX running application FACS system (Factory Auto
Control System)
. Prepared and ran SQL queries as per user requirements
. Converted many SQL report to produce ETL XML spreadsheet sent via email
. Improved performance of system backup job by removing the SQL indexes
Hardware, Languages utilized: HP NS CLX, SQL, ETL,TACL, SCF, SPOOLCOM,
Netbatch Plus
JP Morgan Chase, Chicago, IL
Apr 2008 to Jan 2009
Systems Analyst / Developer / Tester
. Designed, coded and tested enhancements to the Chase payment processing
systems
. Prepared Tech design and coded changes for the following:
. User entitlement ETL extract file for CCS, RUBIES, TKM, LTD, MTCAM
. Required by IST security team for company wide security audit
. New Operator ID verification. Where a second user / manager needs to
verify
. Paybase system using SQL server 2000 / SSRS
. Automation of CCS manual TACL batch jobs using Control / M
. Packaged PayBase application for deployment on company network
. Utilized HP QC to prepare test plans
Hardware, Languages utilized: HP NS, ETL, COBOL, C, TAL, SQL, HP QC, SQL
server 2000, SSRS
GE Healthcare, Seattle, WA
May 2007 to Apr 2008
Software engineer / Tester
. Coded and Tested enhancements /fixes to the Centricity Patient Data
System
. Coded and maintained Perl scripts such as DDL make and many to support
system installations
. Prepared Unit test plans and results
. Prepared Technical specifications
. Utilized Vantive problem and change management system
Sample of projects worked on
. Barcode Med Charting
. Drug Ingredient and therapeutic duplicate checking utilizing interface to
First Databank
. Enhanced inbound & outbound HL7 order process to allow custom services
. Prepared SQL queries for Mayo Clinic from user supplied specifications
Hardware, Languages utilized: HP NS, C, COBOL, SQL, PERL, TACL, HP QC, HL7,
First Databank
US Foodservice, Skokie, IL
Jul 2002 to Apr 2007
Lead Developer / Production Support Analyst / Tester
. Provided 24/7 support, identified and fixed issues and developed system
enhancements
. Utilized ETL to allow PS GL / AR to interface with tandem AR / credit
system
. Developed custom ETL interface file for new outside vendor to print AR
Statements at a 500K savings
. Technical Resource person for group
Sample of projects worked on
. New company wide GL reporting system. on People Soft GL with custom
interfaces
. Email delivery of AR status and collection reports to Sales personnel in
XML format
. System to automatically put delinquent customers on credit hold based on
credit risk factors
. SQL Server 2000 /SSRS system with custom interfaces to support credit
collections.
. Outlook forms to allow entry of credit memos using VB
Hardware, Languages utilized: HP NS S Series, HP Unix shell, ETL, COBOL,
SQL, TACL, SQL server 2000, SSRS
Alliant Foodservice, Deerfield, IL
Mar 1999 to Jun 2002
Senior Programmer Analyst / Tester
. Provided 24/7 support, identified and fixed issues and developed system
enhancements
. Utilized SDLC to manage developmental efforts
. Prepared presentations for PIE review to support SDLC efforts
Sample of projects worked on
. ETL file to report credit data to credit bureaus using Experian 7 day
format
. System to import and export Excel files into the Tandem SQL AR & Customer
master database to support company acquisitions
. ETL system to allow receipt of ACH 823 lock box file and post the
payments
. ETL system to allow automatic EFT/ACH payments of invoices utilizing 820
file
Hardware, Languages utilized: Tandem Himalaya, HP Unix shell, ETL,NM COBOL,
SQL, Visual Basic, TACL
McDonalds Corp, Oakbrook, IL
Jul 1998 to Feb 1999
Applications Developer
. Analyzed, modified and unit tested software for Cash & Sales, Restaurant
Administration and Crew Payroll Applications
. Utilized development methodology consistent with corporate standards
. Scanned source code using self-developed TACL macro FindY2K
. Technical Resource to others in the Y2K Team
Hardware, Languages utilized: Tandem, COBOL, SQL, Enscribe
Intuit Services Corp, Downers Grove, IL
Jul 1996 to Mar 1997
Applications Developer
. Processed Online Bank Transactions: Added a sort of the input recs in key
sequence to maximize disk cache. This resulted in a 65 % improvement
. Check Create: Changed to run in multiple partitions to reduced run time
. Session Control: Added product code table to minimize i/os & fixed bugs
. Assisted in the implementation of NCI Source Control
. Additionally was the Tandem technical resource person for group
Hardware, Languages utilized: Tandem, COBOL, SQL, Enscribe, Prognosis
Kraft Foodservice, Deerfield, IL
Apr 1988 to Apr 1996
Programmer Analyst
. Involved in new system development and maintenance for Accounts
Receivable Customer Master, Order Entry and Warehousing applications
. Provided after hours support by taking turn in the primary support
rotation
. Wrote TAL TCP user conversion routines, Xerox 9700 print driver NETBATCH
interface and several MONCOM monitor programs using TAL
. Key member of program performance review committee, C to D conversion
using Questicon QHDC and the C30 conversion
. Technical Resource person for group
Hardware, Languages utilized: Tandem, COBOL, SQL, Enscribe
BMA Data Processing, Salt Lake City, UT
Apr 1986 to Apr 1988
Programmer Analyst
. Program maintenance for banking system applications (DDA, Savings, I/L,
C/G, C/L, M/L, Home Equity Loans & Combined Statements)
. Developed Escrow Account System for IBM PC
Hardware, Languages utilized: Tandem, TAL, Enscribe
BSL Technology, Salt Lake City, UT
Jun 1984 to Mar 1986
Programmer Analyst
. Duties Included developing, debugging, & testing application software.
Designing data base file structures. Fixing problems in existing
software. Reviewing and correcting
Hardware, Languages utilized: Tandem, TAL, Enscribe
St Margaret Hospital, Hammond, IN
Apr 1979 to Jun 1984
Programmer Analyst
Duties Included analyzing computer systems and recommending changes to
software and hardware.
Worked with management science department to prepare statistical reports
using SPSS.
Education
GE Healthcare, Seattle, WA, Software Control Management, 1 week class-2008
Tandem, Chicago, IL, Professional, 1 week SQL class -1988
Tandem, Los Angeles, CA, Professional, 2 weeks TAL class-1984
Purdue Calumet, Hammond, IN, Managing the Systems Development Process -1
semester class-1980
Purdue University, W Lafayette, IN, Degree not completed, Computer
Information Services- 1976 - 1978