Customer Service Administrative Assistant

Sara Bianchi Chamberlin

*** ******* **** ****

Novato, CA 94947

Phone 415-***-****

Cell. 415-***-****

e-mail: *********************@*****.***

Education

Degree in Foreign Languages - State University of Milan (Universit degli

Studi di Milano), Italy 1993-97

(Equivalent of M.A. in English and a B.A. in French and English)

Thesis: "Art as Organic Principle of Nature in Ralph Waldo Emerson" - Anglo-

American Literature.

Experience

Linguistic Specialist -- (January 2005 - present)

- Italian Tutor for the Continuing Education Classes at Tamalpais High-

School District

- Tutoring Italian for college students at College of Marin (Fall and

Winter 2006)

- Tutoring Italian for adults on one-to-one basis, for community

classes.

- Italian Translator in the lists of the Italian Consulate in SF

- Interpreter and Event coordinator at various venues (trade shows such

as The Fancy Food Show and the Gift Show in San Francisco,

conferences and business meetings)

- Voice-overs for international projects

Dominican University - Department/Event Coordinator in The School of

Business, Education and Leadership (November 2003 -January 2005)

SEMINAR AND CONFERENCE COORDINATION

- Coordinate all efforts associated seminars Conferences per academic

year.

- Organize meeting space, catering and audio-visual needs for each

seminar and

- Acts as key liaison with facilities, caterers and other contractors

required in managing events

- Identify problems and trouble shoot issues arising through the

planning

- Receive requests from faculty through the website, email, in person

or via phone

- Notify the Dean when expenditures are expected to exceed budget.

EMERITI FACULTY SUPPORT

- Provide assistance to Emeriti Faculty on all areas of classroom

preparation and research support as applicable.

- Reserve rooms and equipment; prepare conferences, large meetings, and

seminars; and complete complex domestic and international travel

arrangements. Request and receive permission to copy research papers,

book chapters, magazines and newspaper articles, including

manipulation of materials (e.g. graphs and charts), reduction, and

enlargement. Prepare envelopes and labels as needed, including

collating and stuffing for return to student boxes or other bulk

mailings.

- Deliver items to faculty offices; MBA, Ph.D and Sloan student

mailboxes. Prepare/deliver copy forms, and review copy jobs for

accuracy. Process domestic and international reimbursements for

meetings and travel activities.

DEPARTMENT ADMINISTRATIVE ASSISTANT

- Provide general administrative support to Department Director and

Dean. Create presentations and data analysis material using any one of

these programs: PowerPoint, Excel, Adobe Acrobat etc.

- Maintenance of personnel files, at the department level, for

department director.

- Coordinate meetings, keep tickler file and remind director of

critical deadlines. Exposed to highly sensitive and confidential

material and/or correspondence. Confidence and exercise discretion in

all matters of the Dean's office.

- Provide phone coverage and administrative back up to the Department.

Answering the phone, sorting and delivering mail, filing, general

correspondence.

- Excellent customer service, communication, and interpersonal skills.

A strong understanding of client service, client satisfaction and team

focus. Ability to identify, troubleshoot and solve a wide variety of

problems as they arise.

News Production Assistant - Kron TV -(April 2003-October 2003)

Event /TV Coordinator-International Media Relations-for the Sports

Department Mediaset Italy, (September, 1999-April 2003)

- Managed all inquiries from international television stations

regarding sports events including scheduling playouts from Mediaset

TES on site

- Coordinated the sales and acquisitions of TV rights for minor sports

events

- Responsible for news access rights interaction with local and

international broadcasters

- Monitored breaking news and subsequently coordinated crews and

reporters at the Assignment Sports News Desk for very last minute

events

- Fulfilled specific requests for Mediaset sports and production

departments for non-proprietary news access rights

- Planned broadcasts of Champions League matches with Mediaset

producers including camera plans, commentary positions, accreditation

and news access rights

- Supervised the production of daily promos and the editing of

highlights for the sports talk shows and news of Mediaset three

channels

- Coordinated the broadcast of the 2001 Champions League Final in Milan

- Developed public relations material with TEAM/UEFA Champions League

including weekly magazines, beta tapes with commercials, and media

information

- On-site Event/TV Coordinator at different venues throughout Italy

representing Mediaset as Host Broadcaster. Traveled to Monaco,

Switzerland and Italian locations.

- Coordinated all requests for sending and receiving satellite feeds

and play-outs

- Prepared the firm's weekly sports agenda and calendar

- Administered relationships with management committees, e.g. Dorna for

Motorbike, Formula One Management (FOM) for F1, International Ski

Federation (FIS) for the Ski World Cup, and foreign/local soccer clubs

Assistant to producers and journalists in the Sports Department, Mediaset,

(September, 1998-September, 1999)

Assistant to the Head of the Broadcast Center - Mediaset,

(August 1997-July 1998)

Languages

Fluent in the languages:

- English

- French

- Italian

Conversant in German

Computer Skills

- Microsoft Windows (Word, Excel, PowerPoint, Front Page, Publisher)

- Netscape Navigator- Corel Draw, Adobe Photoshop

Contact this candidate