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Administrative Assistant Customer Service

Location:
Miami, FL, 33172
Posted:
June 01, 2011

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Resume:

Sharon Palacios

**** ************* **** *** * *11 Miami, Florida 33172

Phone: 786-***-**** abhe5x@r.postjobfree.com

EDUCATION: MIAMI DADE COLLEGE Miami, FL

Attended: 10/02 - 05/ 10

Degree: Associates in Arts

FLORDIA CAREER COLLEGE Miami, FL

Attended: 05/06 - 05/07

Certified: Biller and Coder

EXPERIENCE: FLORIDA FOOT AND ANKLE ASSOCIATES, LLC

DORAL, FL FROM: 2/21/2011-3/2011

CREDENTIALING COORDINATOR

. Contracting and renegotiating groups contract

. Credentialing physicians with managed care plans

. Re-credentialing physicians

. Follow up with long term care credentialing status

. Keeping all credentials updated

. Handling incoming calls

. Setting up EFT/EDI

. Creating memos and spreadsheets

DR. LIANA SELDIN

SOUTHERNMOST FOOT AND ANKLE SPECIALIST

MIAMI, FL FROM: 1/2011-2/2011

MEDICAL ASSISTANT/FRONT DESK

. Monitoring incoming faxes

. Answered incoming calls

. Scheduling and Rescheduling appointments

. Experienced with Care tracker

. Greet patients at the window

. Verify insurance

. Collecting co-payments

. Distributing correspondence

. Entering and preparing patients for the physicians

. Ordering Orthotics

. Taking and developing x-rays

MIAMI INTERNATIONAL CARDIOLOGY CONSULTANTS, INC / DIVISION

OF JACKSON HEALTH SYSTEMS

ADMINISTRATIVE ASSISTANT

MIAM, FL FROM: 10/08 - 06/10

. File applications for CMS (Medicare and Medicaid)

. Obtain group and provider numbers HMO, PPO, or any

other commercial health plan

. Follow up with long term care credentialing status

. Manage, JMH and FIU physician group and MIS (David L.

Galbut, MD & Associates, PA)

. Update all credentials (Licenses, DEA, certificates,

CME credits, malpractice, NPI and C.V.)

. Negotiate and renegotiate group contracts

. Develop a constructive and cooperative working

relationships with provider relations

. Credential multi-specialty medical groups

. Enroll physicians for hospital privileges

. Complete reappointment applications for health plans

and hospital affiliations

. Ability to analyze a problem and find a solution.

Weekly reports statues provided between Office

Managers and C. O. O

. Mail Merging

. Create memos and spreadsheet

. Manage their malpractice insurance

VOHRA HEALTH SERVICES, P.A. / WOUND CARE GROUP

ADMINISTRATIVE ASSISTANT

MIAMI BEACH, FL FROM: 01/07 - 10-08

. Assist Vice President of Administration

. Complete credentialing applications for Medicare and

Medicaid

. Create yearly reimbursement repots for Medicare

reimbursement in multiply states

. File Medicare and Medicaid application in multiple

states

. Manage 20 clinicians credentials and kept their

credentials updated

. Manage their malpractice insurance

. Update their credentials (Medical License, DEA,

certifications, etc)

. Mail Merging

. Create memos and spreadsheets

. Meeting demanding deadlines

JOAQUIN GOMEZ, M.D.P.A . / PEDIATRICS

ADMINISTRATIVE ASSISTANT

MIAMI, FL FROM: 12/05 - 01/07

. Filing, handling incoming calls and booking

appointments

. Preparing Charts for new patients

. Complete referrals forms (from specialist to

specialists.)

. Contacting Insurances (Insurance verification)

. Medisoft Experienced

. Rebilling and collections

. Provide customer service

. Collected Copayments

. Data Entry

. Created Monthly Aging Report

HERNAN DOMINGUEZ, M.D. / GYN

ADMINISTRATIVE ASSISTANT

CORAL GABLES, FL FROM: 04/04 - 12/05

. Provide top patient care

. Filing handling incoming calls, and booking

appointments

. Keep to date with HIPPA guidelines

. Preparing charts for new patients

. Insurance verification and policy coverage

verification

. Scheduled surgeries

. Handled accounts payable accounts receivable

. Follow up with lab orders

. Collected copayment and co insurances

. Posted Payments

. Medisoft Friendly

SKILLS: Fluent in Spanish and English, WPM: 45, Proficient in

Microsoft Office, efficient with Medisoft Billing

Software, Healthcare Credentialing, and basic knowledge

with QuickBooks. Familiar with Care Tracker.

REFERENCES: Available upon request.



Contact this candidate