Administrative Assistant Customer Service
Resume:
Sharon Palacios
**** ************* **** *** * *11 Miami, Florida 33172
Phone: 786-***-**** ****************@*****.***
EDUCATION: MIAMI DADE COLLEGE Miami, FL
Attended: 10/02 - 05/ 10
Degree: Associates in Arts
FLORDIA CAREER COLLEGE Miami, FL
Attended: 05/06 - 05/07
Certified: Biller and Coder
EXPERIENCE: FLORIDA FOOT AND ANKLE ASSOCIATES, LLC
DORAL, FL FROM: 2/21/2011-3/2011
CREDENTIALING COORDINATOR
. Contracting and renegotiating groups contract
. Credentialing physicians with managed care plans
. Re-credentialing physicians
. Follow up with long term care credentialing status
. Keeping all credentials updated
. Handling incoming calls
. Setting up EFT/EDI
. Creating memos and spreadsheets
DR. LIANA SELDIN
SOUTHERNMOST FOOT AND ANKLE SPECIALIST
MIAMI, FL FROM: 1/2011-2/2011
MEDICAL ASSISTANT/FRONT DESK
. Monitoring incoming faxes
. Answered incoming calls
. Scheduling and Rescheduling appointments
. Experienced with Care tracker
. Greet patients at the window
. Verify insurance
. Collecting co-payments
. Distributing correspondence
. Entering and preparing patients for the physicians
. Ordering Orthotics
. Taking and developing x-rays
MIAMI INTERNATIONAL CARDIOLOGY CONSULTANTS, INC / DIVISION
OF JACKSON HEALTH SYSTEMS
ADMINISTRATIVE ASSISTANT
MIAM, FL FROM: 10/08 - 06/10
. File applications for CMS (Medicare and Medicaid)
. Obtain group and provider numbers HMO, PPO, or any
other commercial health plan
. Follow up with long term care credentialing status
. Manage, JMH and FIU physician group and MIS (David L.
Galbut, MD & Associates, PA)
. Update all credentials (Licenses, DEA, certificates,
CME credits, malpractice, NPI and C.V.)
. Negotiate and renegotiate group contracts
. Develop a constructive and cooperative working
relationships with provider relations
. Credential multi-specialty medical groups
. Enroll physicians for hospital privileges
. Complete reappointment applications for health plans
and hospital affiliations
. Ability to analyze a problem and find a solution.
Weekly reports statues provided between Office
Managers and C. O. O
. Mail Merging
. Create memos and spreadsheet
. Manage their malpractice insurance
VOHRA HEALTH SERVICES, P.A. / WOUND CARE GROUP
ADMINISTRATIVE ASSISTANT
MIAMI BEACH, FL FROM: 01/07 - 10-08
. Assist Vice President of Administration
. Complete credentialing applications for Medicare and
Medicaid
. Create yearly reimbursement repots for Medicare
reimbursement in multiply states
. File Medicare and Medicaid application in multiple
states
. Manage 20 clinicians credentials and kept their
credentials updated
. Manage their malpractice insurance
. Update their credentials (Medical License, DEA,
certifications, etc)
. Mail Merging
. Create memos and spreadsheets
. Meeting demanding deadlines
JOAQUIN GOMEZ, M.D.P.A . / PEDIATRICS
ADMINISTRATIVE ASSISTANT
MIAMI, FL FROM: 12/05 - 01/07
. Filing, handling incoming calls and booking
appointments
. Preparing Charts for new patients
. Complete referrals forms (from specialist to
specialists.)
. Contacting Insurances (Insurance verification)
. Medisoft Experienced
. Rebilling and collections
. Provide customer service
. Collected Copayments
. Data Entry
. Created Monthly Aging Report
HERNAN DOMINGUEZ, M.D. / GYN
ADMINISTRATIVE ASSISTANT
CORAL GABLES, FL FROM: 04/04 - 12/05
. Provide top patient care
. Filing handling incoming calls, and booking
appointments
. Keep to date with HIPPA guidelines
. Preparing charts for new patients
. Insurance verification and policy coverage
verification
. Scheduled surgeries
. Handled accounts payable accounts receivable
. Follow up with lab orders
. Collected copayment and co insurances
. Posted Payments
. Medisoft Friendly
SKILLS: Fluent in Spanish and English, WPM: 45, Proficient in
Microsoft Office, efficient with Medisoft Billing
Software, Healthcare Credentialing, and basic knowledge
with QuickBooks. Familiar with Care Tracker.
REFERENCES: Available upon request.
Contact this candidate