Customer Service Manager

Shanon Ousey

*** ****** ****** ************, ** *9460 484-***-****

******.*****@*****.***

Objective To obtain a career to further myself in the

business world

Experience Accounts receivable /Adminastration/ Customer

Service

09/14/09- to Present Pac Strapping, Exton, Pa

Banking for company

Reconciling company credit cards

Calling for payment on customer accounts

Invoicing customers

Reconciling of petty cash

Billing and Invoicing for company

Data entry of orders

Taking customer phone calls

Billing portals for customers

Pricing and inventory on customer calls

Sales-Admin

05/19/08-09/14/09 Ribbons-Express, Malvern, Pa

Taking in coming calls for customer service and

Orders

Filling orders and some shipping

Billing of credit cards for company

Taking service calls for tech

Inventory of parts for office

Banking and Mail for office

Up Keep of company website

Lead Clerk

01/19/07-05/09/08 Entenmanns, New Castle De

Inventory for store

Banking for store

Overseeing store and employees

Scheduling for store

Taking care of out side vendors

Customer Service

Front-End Manager

06/26/02 -01/15/07 Sam's Club, Exton, Pa

Over seeing area s 65 employees

Scheduling for area

Reaching credit goals and memberships set for area

Overseeing entire store at night

Deposits for store

Education Chester County High School, Downingtown PA

06/2000 Graduated

Valley Forge School Of Dental Assisting

Graduated 11/09

References Available upon request

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