Customer Service Sales

**** ******* ***** ( San Jose, CA( *****

408-***-**** ( **************@*****.***

Gamila Elassal

objective

Looking to obtain an entry level position in a structured

atmosphere. Energetic, eager to learn, trustworthy, prompt

and punctual. Computer literate including all Windows,

Microsoft Office, and Mac applications.

Work of experience

September 2009-March 2011 The Carter Family San Jose,

CA

Nanny ($16/hour)

. Responsible for the care of two children ages five and

nine

. Interact with coaches, tutors, and teachers on a daily

basis

. Coordinate appointments while paying attention not to over

lap with after school activities

. Transportation of children to and from various after

school activities

. Overseeing the children complete homework, reading, and

chores

July 2007 - September 2009 Evergreen Montessori School San Jose, CA

Student Teacher/Teacher Aid ($11/hour)

. Responsible for dropping off and picking up students at

local elementary school

. Using instructions from teachers to keep classroom on

designated teaching path

. Overseeing classroom while assisting teachers implement

lessons

. Preparing snacks with attention to food restrictions or

allergies

. Assisting in providing a safe environment while also

implementing art, sports, and musical activities for

children

. Cleaning and sanitizing all materials and surfaces

. CPR and First Aid Certified

. Answering multi line phones, filing, check in and check

out

. Receive, examine and process all incoming students' data

and demographics. Double checking for errors and

completion.

. Assist parents of potential students with inquiring

information, program statistics, and tour coordination.

. Responsible for immunization records and reporting records

to the California Health Department.

. Finger prints on file with Santa Clara County and clean

background check

Sept. 2006-June 2007 Macy's San Jose, CA

Sales Associate ($8.75/hour)

. Daily balancing of all registers.

. Ability to multi task and prioritize

. Daily sales and credit application goals

. Day end paperwork and deposits

. Verify accuracy of receipts for returns and credits.

. Sales promotions

. Customer service, and ability to handle stressful

situations.

. Knowledge of store operations, and loss prevention

. Semi-annual inventory

. Checking and maintaining cleanliness of fitting rooms

March 2005-Sept 2006 Anthony S. Alvarado M.D. San

Jose, CA

Front Office Assistant ($10/hour)

. Filing medical information such as hospital reports,

charts, x-rays and diagnostic studies

. Stocking and maintaining cleanliness of exam rooms

. Rooming patients, filing charts, obtaining reports,

appointment reminder calls, data entry

. Answering phones professionally and personably, in a

timely manner

. Excellent written, telephone, and oral communication

skills with patients

. Preparing charts with appropriate paperwork for next

day work load

. Collecting co-pays and issuing receipts and balancing

cash drawer

education

June 2006-Present Evergreen Valley College

San Jose, CA

Completed 30 credits

August 2002-June 2006 Evergreen Valley High School

San Jose, CA

High School Diploma

REFERENCES

. Sunita Prakash 408-***-****

. Maria Aguilar 408-***-****

. Olga Bove 408-***-****

. Analisa Gutierrez 408-***-****

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