Manager Management

Martina Wood

(***) *** - **** ***********@*****.*** 760 Oak Park Circle, Merritt

Island, Fl 32953

[pic]

Please review the enclosed resume, which highlights the skills and

accomplishments that will enable me to contribute to your company. During

my number of years in the work force, I have demonstrated leadership,

independence, superior work habits, proficiency, and would appreciate the

opportunity to meet with you to discuss employment opportunities within

your company.

My name is Martina Wood, an aspiring Certified Public Accountant

(CPA). As an aspiring young woman in the business world, my ultimate goal

in life is be successful at all endeavors that I undertake in my life. I

consider myself to be a hard working, persistent, self - motivated,

enthusiastic, charismatic, and a dedicated individual whom has pursued and

obtained an undergraduate degree in Business Administration and a Master's

Degree in Management.

I have several years of experience in multiple aspects of the

professional setting which has prepared me for employment within Corporate

America. In addition to extensive knowledge and familiarity with customer

service, I have a positive attitude that flows pleasantly with my skills. I

appreciate your time in advance for reviewing my qualifications and would

welcome the opportunity to interview with your company.

Martina Wood

(205) 240 - 2758 . ***********@*****.***[pic]

Education

. Master's of Science in Management Montgomery, Alabama

Faulkner University (09/08-12/09)

. Bachelor of Business Administration Montgomery, Alabama

Faulkner University (08/04-8/08)

Professional Background

NCO Group - Collections Specialist/ Workflow August 2008 - May

2011

. Communicate both verbal and written with a positive attitude with

debtors by telephone and written correspondence in a attempt to bring

resolution to unpaid accounts

. Provide thorough, efficient, and accurate account updates on computer

files for each call made

. Demonstrate effective skip tracing techniques by locating debtor home

phone number, address, and/or place of employment and process accounts

for legal action

. Counsel delinquent account debtors to assist in finding funds to meet

debt obligations

. Provide feedback to management concerning possible problems or areas

of improvement

. Make recommendations to implement improved processes: Perform other

duties as assigned by management

. Work Flow team member: assist collectors with expedited answers that

will enable them to give the customer the best possible service,

ensured service level was meet, developed department enhancement

programs, ensured service level was meet, developed department

enhancement programs

. Roadblock team member: research & locate missing payments, call &

advise customer, apply payment to customers account

NBC Securities - Assistant to V.P. of Operations August 2007 -

August 2008

. I reconciled the monthly DVP Accounts, Suspense Accounts, and Location

Reports.

. I assisted PROAM (Professional Asset Management) with Quarterly

performance reviews.

. I assisted the dividend desk with the daily distributed dividend

reports and the DTC account activity.

. I assisted reports and distribution with check verification and

printing, affiliate deposit allocations, daily commission reporting

verification and distribution, mail distribution, daily market trade

journaling and department liaison. At the beginning of every month I

separated the EOM (End of Month) Blotter that represents all of the

representatives and affiliate banks monthly activity.

. I assisted cash management in the filing of: IRA's, wire transfers,

master reconcilements, suspense reconcilements, and filed daily

activity. Also I negotiated stop payments with the bank side posting

debits and credits to the client's accounts.

. During auditors visits I pulled all the needed materials and prepared

them in the necessary manner for the auditors.

Signature Performance - Accounts Recievable Specialist February 2006 -

July 2007

. Input medical codes into client records in order to ensure the

insurance company processed them for bill payment

. Batched daily cash posting batches & looked up control numbers for

batches

. Ordered monthly office supplies

. In processed all new employees through military procedures

. Wrote Off bad debt

. Processed daily mail (medical bills/UB 92 and CMS 1500): pulled them

off printer, separated

them, verified correct medical codes, folded it, dated it, and took

them to the mail drop off box

. Counted return mail End of Month Balances

. Handled all human resources for the Montgomery site

. Ran company errands

. Coordinated monthly staff meetings

. Fax, Filed, and answered telephones

Computer Skills

Microsoft Office: Excel, Word, Access, Power Point, Internet Explorer,

Publisher, Adobe Photoshop, QuickBooks, Illustrator, SIS, DTC, KEANET,

Bocris, Express pay.

PROFESSIONAL REFERENCES PERSONAL REFERNCES

Name: Pamela Conway Name: Margaret Stokes

Company: NBC Securities (RBC) Company: ALDOT

Title: Operations Manager II Title: Right of Way Specialist

Phone: (205) 421 - 2395 Phone: (334) 279 - 7485

Name: Larry Vanhorn Name: Tonya Gilbert

Company: Alabama Power Company: Signature Performance

Title: AL Power Employee Title: Billing Supervisor

Phone: 205-***-**** Phone: 334-***-****

Name: Lashawn Jackson Name: Megan Jefferson

Company: Domestic Engineer Company: American

Red Cross

Title:

Title: Account Manager

Phone: 205-***-**** Phone: 334-***-****

Contact this candidate