Manager Customer Service
Resume:
Roberto Mora Hernández
Birthday: 05/07/1981
Telephone: 915-***-****
********@*****.***
El Paso, Texas
79936
(IT Support – Customer Service- Management)
Studies
Bachillerato
Ins I.P.A.D. 2009
Tecnico Medio Redes y Reparacion de equipos
Tecnico Medio Windows bases
Instituto Cenfotec 2003
APP
Apple Professional Product
Apple Online Training 2005
Language
Language Level
English 90%
Spanish 100%
Computer Skills
Knowledge Level.
High Level Windows Bases, Microsoft Office (Word, Excel, PowerPoint)
High Level Mac OS X, Networking, data bases, tech support
Professional desires.
Find the opportunity to grow in a good company.
Characteristics
Adaptable, friendly, analytical, collaborating, creative, decided, efficient, honest, persistent, and
versatile.
Interest
Computers, Telecommunications, TV, New technologies
Availability
100%
Job Experience
Stream Global Services
www.stream.com
Zona Franca America
Heredia, Costa Rica
1HP KV Tech Support Agent 5 Months
2Sling Media Tech Support Agent 6 Months
3Dish Network Team Manager 1 Year
Blue Sky Pacific
www.hotelnine.com
Jaco, Puntarenas, Costa Rica 2 Years
1IT Tech Support
2Company Manager Assistant Jaco, Costa Rica
3Beach Front Hotel Manager.
Apple Computers
www.icon.co.cr
San Jose, Costa Rica
1Manager Assistant 3 Years
2Customer Service Icon Multiplaza Escazú
3Technical Support
Big Rubys
www.bigrubys.com
Manuel Antonio, Costa Rica 1 Year
1Front Desk Helper
2Customer Service
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