Administrative Assistant Customer Service

Connie Lemons

Goldfinch Way Dallas, TX *****

Phone - 214-***-****

Email - ************@*****.***

Summary of Qualifications

. An Experienced Administrative Assistant highly skilled in Human

Resource Management, Healthcare, and Finance industries.

. Strong organizational and interpersonal skills, able to multi task a

variety of responsibilities.

. Excellent data entry, customer service, and office support skills.

. Demonstrate advance knowledge in training, office management, new hire

orientation and patient consulting.

. Expertise in unemployment claims, business operations, compliance with

HR programs.

. An efficient office manager that has strong research, analytical,

communication, problem solving, and organization skills.

. Uncommon ability to lead and direct the work of others; Able to

collaborate with team members to meet overall objectives.

Professional Experience

2003 - 2011 Girling Health Care Dallas,

Texas

Administrative Assistant

. Represented the prestigious image of this company in a high profile

position requiring public contact with important clients in the

healthcare, medical, and finance field.

. Provided clerical support to the Human Resource department. Research

and respond to issues involving unemployment claims.

. Preformed criminal background checks on all potential employees.

Entered new hire personal data into system and issued employee ID

numbers.

. Experience in answering multiple phone lines on PBX. Front Office

Operations.

. Regular and express mail distribution. Experience with operating

postage meter.

1990 to 2003 Presidential Life Insurance Dallas,

TX

Receptionist

. Provided administrative support to management staff.

. Assembled new hire packages and trained assigned staff.

. Handled front desk duties, customer care, and bank deposits.

. Microsoft Office products, fax, copier, and ten key.

Education

El Centro Community College

Associate of Arts (Business)

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