J ack H. Phan
**** ** * ** * g ree n H w y • Va nco u ve r, WA 98664 • 503-***-**** • j ac k@jac k p h a n .co m
Chief Technology Officer
Executive Profile
Information Technology – Software Development – Strategic Planning
Creative hands-on, results driven technology leader with 14 years of proven CTO / CIO experience.
V isionary entrepreneur with a passion for technology and problem solving; skilled in grasping the big
p icture and implementing solutions and partnering with business leaders and executives. Excels in
developing and motivating efficient, highly focused, goal oriented teams that exceed expectations.
• •
Social Media Strategies & Implementation CRM, Web & Database Technology Development
• •
Technology Architecture & Integration Lead Generation, Procurement & Monetization
• •
Staff Development & Coaching Multiple Platform Integration
• •
Key Metric Organization & Reporting Value Creation for Investments & Acquisitions
Professional Experience
ALUMIN, L LC – Portland, OR 2011 to Present
Pa rtner, CTO
Alumin is an investment and consulting company that focuses on assisting early stage companies
t hrough the most challenging phase of growth. The Alumin team is the catalyst for rapid execution on
a company's business plan to enable the achievement of key milestones and reaching the next level.
T he principals of Alumin are experienced and successful entrepreneurs and corporate leaders that
b ring a winning combination of talent, connections, and passion to their portfolio companies.
J ac k H . P ha n • P age 2 • 503-***-****
• Implementation of social media driven strategies for several key start-up companies that are
revolutionizing the way people use social platforms for fan engagement, productivity, t raining and
marketing.
• Web strategies for SEO/SEM with integration of analytics, keyword t racking, content development
and lead generation.
• CRM and database development for data mining and key metrics reporting.
• Software development and integration of existing technologies that provide real solutions for
companies to reach key milestones.
• Advisor to several businesses in many industries to achieve technology success in business
development.
• Portfolio projects include: Relium Media (Angel Punk), Choice Lease Options, Restaurant Tek,
N ightWave, Indie Vinos.
•
GROUPHIVE – Portland, OR/Las Vegas, NV 2010 to Present
Chief Technology Officer
Responsible for entire technology vision and software development to provide tools in a social media
p latform. Lead the strategic planning and implementation of technology and tools for rapid
deployment and audience capture. Building relationships with additional vendors to integrate the best
tools for productivity specific to the direct selling industry.
• Successfully launched product in 3 months at a fraction of the original bid by a major consulting
f i rm
• At first launch event, captured 1/3 of the audience to seed the “Hives”
• Recognized by the DSWA (Direct Sellers Womans Alliance) as a robust technology platform for the
d irect selling industry
• Built strong brand awareness that t ransitioned seamlessly from marketing to website to the
p roductivity tools through solid UI/UE analysis.
RELIABLEREMODELER.COM, INC – Beaverton, OR 2001 to 2009
J ac k H . P ha n • P age 2 • 503-***-****
Co-Founder, CTO, Vice P resident
Responsible for building the technology infrastructure and systems that helped match homeowners to
contractors and providing tools for managing lead generation and customer relationships. Established
business processes and utilized technology to enhance the operations of the business and
communications through use of web technologies; recruited and supervised an elite team of engineers
and IT professionals to develop the best tools in the industry; focused development on creating better
communication tools, more advanced portal sites for homeowners and contractors, and providing tools
for a highly efficient inside sales and call center workplace.
• Ranked of #187 on Inc 500 Fastest Growing Companies of 2007 with over 1100% growth over 3
years
• Built company into profitable multi-million dollar business with advanced technologies all without
any outside capital
• Serviced over 500,000 homeowners with 15,000+ contractors through the system
• Growth and profitability led to a successful acquisition by Quinstreet (NASDAQ: QNST) in 2008
and exit in 2009
HANDYMANONLINE, INC – Beaverton, OR 1997-2001
CTO/CIO, D i rector
Developed key technologies and matching algorithms for a start-up in the home improvement industry,
matching homeowners to qualified contractor professionals; pioneer in online lead generation and
monetization, delivering leads through alpha numeric pagers, fax and email via automated custom
built tools; built quality software engineering and IT teams through custom implementations and
enterprise solutions including Siebel and Great Plains as CRM and Accounting solutions; established
successful relationships with large consulting firms for enterprise solutions.
• Internet pioneer in the lead generation and web technologies
• Recognized for creating the first matching algorithm for connecting homeowners to contractors via
geographic location and service coverage online
• Helped company successfully raise $26MM in venture capital
J ac k H . P ha n • P age 2 • 503-***-****
• Grew technology to support 300+ employees, 30 offices and over $8MM in revenue
•
Education
PACIFIC UNIVERSITY, Forest Grove, OR
Concentration in Computer Science, Mathematics & L inguistics
Affiliations
Member of OAF (Oregon Angel Fund), OEN (Oregon Entrepreneur’s Network) & PAN (Portland Angel
F und)