Customer Service Administrative Assistant
Resume:
Christina Jones
San Diego, CA 92103
**********@*****.***
EXPERIENCE:
University of San Diego, California - Administrative Assistant II-3/2006-
current
Clinical experience in Cardiology:
. Archiving study documents of completed studies.
. Clinic screening for potential subjects.
. Maintaining study lab kits, monitoring their expiration dates, and
ordering new lab kits.
. New IRB submissions.
. IRB renewal document collection.
. Shipment of study documents and clinical specimens.
. Electronic researching: variety of publications and subjects
. Medical Transcription in Neuropsychiatry and Extension Courses
Academic experience at UCSD:
. Coordinated and implemented a new program -Clarion Writers Science
Fiction Workshops
. Academic program advising: review, evaluate, analyze, and monitored
student progress
and degree requirements.
. Submit all changes to the department's curriculum, policies and programs
for the annual
General Catalog update
. Assist faculty advisors and/or program director in mediating and
resolving sensitive
student issues
. Updating quarterly newsletter in HTML on line for program majors and
minors
. Searching statistical analyses and assists in data interpretation
. Handling confidential and sensitive information and file management
. Maintaining accurate and detailed records
. Ordering from various vendors a variety of publications on line and with
purchase orders
(books, journals, and articles)
. Prioritizing workload for staff to meet various deadlines Accounts
receivable and budget
maintenance
. Scheduling and making travel arrangements Hospital inpatient and
outpatient insurance and
billing to organize and schedule meetings, events and interviews; and
travel arrangements.
Demonstrated PC and Mac experience to include Microsoft Office, Ability to
complete
tasks in a limited period with minimal supervision. Ability to work under
pressure and
with shifting priorities and in fast paced environments to meet tight
deadlines with many
interruptions.
. Excellent time management and organizational skills Maintains the privacy
of confidential
information
Displays tact, diplomacy and flexibility.
Borders; Bookseller-11/2007-1/2010
Customer service, merchandising, cash handling, and a have growing product
knowledge of
past and current books, music, and videos.
Adecco Employment Services; Administrative Assistant 12/2003-1/2005
Receptionist handling multiple lines running credit backgrounds Filing Data
entry
Knowledge of standard office machines, including PC computer, multi-line
phone system,
copier and fax machines.
Law Offices of Smaha; Administrative Legal Assistant 8/2002-8/2004
Handling confidential and sensitive information and file management
maintaining accurate
and detailed records Ability to communicate with diplomacy, flexibility and
professionalism
in dealing with a wide variety of individuals both in person and by
telephone. Excellent
time management and organizational skills Experience and ability to
function well in busy
and changing environments purging and shredding for bankruptcy, litigation,
family, will,
and estates issues. Misc. errands: calendaring, general care and appearance
of office, to
picking up food supplies, and clients. Knowledge of standard office
machines, including PC
computer, multi-line phone system, copier and fax machines.
Barnes and Noble; Supervisor and Bookseller 5/1997-7/2003
Customer service, merchandising, cash handling, staff training, shipping
and receiving
Assisted in the operations of opening and closing a store
Pathways; Support Staff for intellectual and developmental disabilities
1993-1997
Assisted in implementing plans for behavioral support provided training for
daily livings
skills, work, health and recreation activities Patience and ability to
interact with a variety
of people in ways that brings out their strengths Sign Language CPR/First
aid Medication
Administrative
Education:
Drury University, Springfield, MO Associate of Science, English 2010
Empire State College, N.Y., Bachelors of Art, Cultural Studies 2012
Volunteer:
American Red Cross, Disaster Response
Natural History Museum, Dead Sea Scrolls exhibition ambassador
San Diego Museum of Art, library assistant, research and archiving
(current)
San Diego Writer's Ink, National Novel Writing Month Participant 2007,
2008, and 2009
Museum of Contemporary Art of San Diego, Gallery preparation and
installation.
Organizations:
American Library Association, 2010
American Institute for Conservation, 2011
Software and Database experience:
Mac Os and Microsoft Office
Contact this candidate