Customer Service Sales
Resume:
Jennifer L Puckett
*** ******* **** ***********, *** Jersey 08077
***************@*******.***
Education: Monmouth University West Long Branch, New Jersey
• May 2011 graduation
• B.S. in Business Administration; dual major in Marketing and Management
• Cumulative GPA 3.47
• Dean’s List Spring 2010, Fall 2010, Spring 2011
Experience
January 2011- Present Northwestern Mutual Financial Network Shrewsbury, New Jersey
Recruiting Assistant
• Trained on proper recruiting and interviewing practices
• Identify potential candidates through applications, leads, the community, campus, and internet
• Schedule and conduct first round interviews
• Attend career fairs and other recruitment related activities
• Assist candidates and upper management throughout the selection process
September 2007– May 2011 Monmouth University Bookstore West Long Branch, New Jersey
Assistant
• Utilized sales tactics and selling techniques to maximize revenue
• Advised merchandise purchases
• Communicated with customers, assisted with sales and customer service
• Developed skills needed to deal with multiple tasks and a variety of personality types
October 2010- December 2010 Diversant, LLC West Long Branch, New Jersey
Sourcing Specialist
• Extensive telephone and computer training
• Worked with recruiters to indentify which positions to source for
• Prequalified candidates and discussed potential candidates with recruiters
• Updated internal database, grouping candidates into categories based on skill set, location, etc
June 2010- August 2010 Enterprise Rent-A-Car Marlton, New Jersey
Intern
• Maintained superior levels of customer service
• Followed procedures and protocol to ensure service quality was upheld throughout every rental transaction
• Gained valuable sales experience
• Kept track of branch’s sales progress throughout the day
• Presented ideas on how to improve business to upper management
June 2008- August 2009 ESF Summer Camps Moorestown, New Jersey
Counselor
• Supervised and assisted approximately 30 children ages 4-12
• Selected educational games and activities in specific subject areas
• Ensured safety by adhering to strict protocols
• Trained junior counselors in the Youth Leadership Program
• Developed time management, teamwork, communication and listening skills
Activities/Achievements
• Member of the Marketing and Management Club
• Member of Students in Free Enterprise (SIFE)
• Elected as Vice President of Membership for Alpha Xi Delta Sorority
Community Service
• Volunteer and participant for Relay for Life
• Volunteer for Walk Now for Autism Speaks
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