Sales Representative Account Executive
Resume:
Patrick Anthony Graziosi II
Cordova, TN 38018
***************@*****.***
Objective: To obtain a full-time position for a respected company or
business.
Education: Munford High School - 1996 to 2000; Diploma in General Subjects
University of Memphis - 2002 to 2004; Broadcast
Journalism
Computer
Skills: General; 75 wpm; Windows 95, 98, 2000, NT, XP, and 7; Netscape;
Word; Internet; ISP Troubleshooting; Works; Excel; Outlook; DOS;
E-mail; CD ROM
Employment
Experience: Sales Representative - American Home Shield
Memphis, TN March 2008 to December 2010
Fulltime duties included taking inbound calls
from parties interested in home warranty
products. Sold and educated prospective
customers. Consistently in top 5 of total sales
and top 10 in sales conversion percentage each month of
employment. Won award for best after call time in 2008. Was
selected as a member of the inaugural AHS Fun Committee and was
looked upon to set up and coordinate special events for the
company.
Dispatch Representative - American Home Shield
Memphis, TN April 2007 to March 2008
Fulltime duties included dispatching various work orders to AHS
vendors nationwide. Finished consistently in top 10 of total
dispatches daily. Chosen as a member of the inaugural AHS
Outside Authorization team that worked specifically with
individual homeowners on a case by case basis to locate
specialized technicians outside of our network.
Helpdesk Analyst - Taylor Communications
Memphis, TN November 2006 to March 2007
Fulltime duties included taking inbound calls from Hilton
corporate employees to
troubleshoot all computer and Dell hardware issues. Member of
Hilton Blackberry Support team that activates and
troubleshoots Blackberrys for Hilton corporate and hotel
users. Dispatch phone calls to on-site technicians to assist
corporate employees in our Beverly Hills and Memphis offices.
Service Technician/Account Executive - Servpro
Memphis, TN November 2002 to March 2007
Duties included carpet, upholstery, tile and grout cleaning.
Resolve minor
and major water damage issues, some of which were due to
hurricanes in
Florida (Summer 04'). Set up accounts with prospective clients
and businesses.
Sales Representative - MCI
Memphis, TN March 2001 to November 2002
Duties included making outbound calls to prospective customers.
Sold and educated customers on various phone services and
plans.
Exhibited advanced selling skills. Was in the top 15% in sales
in the
Memphis call center.
Reference: Available upon request
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