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Customer Service Sales

Location:
San Jose, CA, 95134
Posted:
June 02, 2011

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Resume:

#**** *********** *****. ****# *** . San Jose, CA. 95134

Phone 408-***-**** . E-mail: **.************@*****.***

Adam D. Jennings

Objective

To prove myself within a company that is growing or established, and one that

will potentially provide unique opportunities and possibilities for advancement.

To work with a company that promotes a healthy team environment. To assist in the

growth of one that will continuously utilize my experience to its full potential

while allowing me to steadily increase my overall knowledge enabling me to

maximize my careers future.

Summary of qualifications

Experienced coordinating and managing inventories, scheduling builds, purchasing,

managing inventory reports using various ERP software programs. (e.g. Oracle (SAP),

Access, E-Automate, OMD, BAAN, Fourth Shift, UPS World Ship, and Fed-Ex

Extensive knowledge with MS Word, Excel, PowerPoint, and additional Microsoft

Office programs, ISO trained

Strong communication skills, ability to learn new tasks/skills promptly, proven

ability to efficiently direct and manage multiple assignments.

Work well with teams, fast paced environments, excellent organizational and

prioritization skills

Extremely dependable, thorough, easily trained, driven and detailed, eagerness to

excel and expand knowledge

work experience

02/2010 - 01/2011 Rabbit Office

Automation Sunnyvale, California

MATERIAL-PROJECT COORDINATOR/ BUYER

Coordinated all material disbursement, managed both company ERP systems

Initiated and escalated documented service calls per requisite, oversaw 12 field

techs including parts/supplies WH

Established inventory requirement levels to reduce costs, built items in ERP system

for future order recognition

Generated and obtained material purchase orders per field tech and customer

requisite ensuring contract requirements were met

Collaborated cross functionality to maintain compliant timetables (i.e. purchasing,

servicing, billing, and disbursement)

Prepared and finalized material orders (i.e. drop ships, WH shipments, tech

deliveries, will calls)

Performed and documented cycle count data for technical/corporate warehouses

ensuring accurate inventory levels

Maintained the material restock requirements for both parts and supplies warehouses

Reconciled RMA claims as well as credit memos for accounting/ billing departments

Expedited parts per vendor or 3rd party supplier. Executed all pulling of technical

parts and supplies in-house

Assisted in the maintenance and expedition of contract invoices, usage reports

Monitored and adjusted contract invoices accordingly to ensure accurate billing,

filing, and posting

08/2009 - 03/2010 BioGenex Laboratories,

Inc. San Ramon, California

MATERIAL COORDINATOR/ SPECIALIST

Manage both International and Domestic stockrooms

Conduct and document bi-weekly cycle counts to maintain a precise inventory value

Coordinated assembly of manufacturing BOM, disbursement of parts per Engineers and

Technicians

Created available material lists for India hub and domestic customers per contract

requirements

Maintained logistical charts for Pathology Instruments, Reagents, Shipping &

Receiving departments, managed MRB's

Overlooked logistics intangibles (I.E; costs, lead times)

Expedited parts necessary for completion of work orders and for general

replenishment of stocked goods/ dry ice

Generate and open work orders as well as purchase orders for Pathology Instruments

department

Responsible for shipping and preparing both new and refurbished instruments per the

provided sales orders

Perform inspections on all new and used materials per engineering drawings and

SOP's

Coordination of medical devices, dry ice, chemicals, instruments, RMA's, and

standard materials using company SOP's

10/2008 - 9/2009 Corsair Memory

Inc. Fremont, California

MATERIALS TECHNICIAN / EXPEDITER / SHIPPING REP.

Create and process a high volume of production orders for various departments

Process and track orders for new products, manage and generate all PO/SO receipts

for parts

Expedited for both domestic and international customers per time line

Manage shipments to clear backlog and maintain full stock, manage incoming and

outgoing RMA's

Assist in the design and maintenance of material charts, logs and procedures for

Logistics, Shipping & Receiving, Marketing, Accounting and Finance departments to

help reduce costs

Responsible for shipping all company material going either domestic or

international

Worked directly with customer service on the inspection of orders prior to

processing through the company database

Handle all samples being shipped to company vendors for marketing/purchasing

Coordinate with UPS, and freight forwarders such as ABF, and MORRISON to ensure

timely deliveries

09/2006 - 09/2008 L-3 Communications

San Carlos, California

MATERIALS HANDLER/ EXPEDITER

Tracked and marked inventory sales, quotas, in Excel databases

Expedited vendor shipments per company build schedules (BOM)

Dealt directly with material planning, and purchasing to ensure timely deliveries

of all kits

Systematically followed all front and back flushed materials for issue to company

vendors

Responsible for physically maintaining valid and precise cycle counts of all

Received and Bulk inventories for Stock Room/Central Stores

Built production kits for numerous departments and delivered materials per ECO's

and company production orders to the assembly line, marketing, and machining

department

Expedited and received parts from inspections to the materials inventory floor,

filled pick tickets and move tickets

Assembled company work orders and shipping orders, filled R&D sheets, and managed

all shortage reports for production, purchasing, marketing, and engineering

departments

Managed BAAN ERP systems to ensure production order/inventory costs were reduced

EDUCATION

1998 - 2001 Westmont

High School San Jose, California

* General Education*

2004 - 2007 University of

California at S.F. San Francisco, California

*Sports Medicine /Kinesiology*

Community activities

Every July, a group of friends and I participate in the "American Cancer Society

Relay for Life". This consists of running/or walking a track for a non-stop

duration of 72 hours. This also involves answering phones from those who are

willing to provide charitable donations on behalf of the ACS project. Though this

event can be straining, it is extremely enjoyable and well worth the time and

effort. I would personally recommend it to all.

I participate in coaching for the Sunnyvale Jets Pop Warner (5th -8th Grade)

football team.

References

Available upon request



Contact this candidate