Administrative Assistant Customer Service

ADA COLON

Objective

To obtain a position with a potential to expand my abilities and utilize my bilingual administrative skills.

Experience

****-**** ******** **** ****.

Tampa, FL

Customer Service / Spanish Interpreter

Work at home Telephone Interpreter, responsible for handling calls on demand and rendered meaning of

conversations in the consecutive mode between speakers of two different languages. Processed information

quickly and concisely, recognized sensitive cultural differences, utilized appropriate industry terminology and

common industry procedures and practices. The calls involved simple or complex, non-technical or technical

subjects in the following fields: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality,

911, Law Enforcement, Court, and General Business.

2004-2006 CELTEC HOMES, INC

Mayaguez, PR

Bilingual Administrative Assistant

Assisted general manager with correspondence, data entry, answered telephones, filed, translated documents,

presentations, expense reports, travel arrangements, etc.

1999-2003 HILL-ROM LATIN AMERICA

Tampa, FL

Bilingual Administrative Assistant

Performed all administrative, answered telephones, data entry, dictation, composed correspondence, memos,

quotations, updated personnel records, presentations, expense reports, translated documents for executive staff,

etc.

Education SCS Business School, Brooklyn, NY

Word Processing

ABCD Business School, Bridgeport, CT

Secretarial Certificate

Warren Harding HS, Bridgeport, CT

Secretarial Courses

SKILLS Excellent Computer skills, Fully Bilingual & Senior Typist.

6302 Royal Hunt Drive, apt. 304, Tampa, FL 33625

TEL. 813-***-**** / CEL. 813-***-**** email: *********@*****.***

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