Executive Assistant Manager

Sally J. Heikkila

***** ******** ***** **** *******, Minnesota 55347 952-***-****

OBJECTIVE

Seeking an Administrative position with a company that will allow me to

fully utilize my communication, organizational, and problem solving skills

Summary of Qualifications

. Strong organizational and multitasking skills

. Excellent interpersonal skills, office etiquette and phone manners

. Remarkable ability to communicate effectively, both verbally and

written

. Adept at scheduling - appointments/meetings and maintaining calendars

. Excellent ability to transcribe and record meeting minutes.

. Typing: 75 wpm

. Software: Microsoft Office (Outlook, Word, PowerPoint, Excel)

EXPERIENCE

2002-2009: Convey Compliance Systems, Inc., Plymouth, MN

Position: Executive Assistant and Office Manager

. Provided assistance and technical support to the entire executive team

including the Owner and Founder, President and CFO

. Managed executives' calendars and screened executives' calls

. Reviewed and prioritized incoming executive emails; responded as

appropriate

. Managed office supplies and facilitated building issues (cleaning,

maintenance)

. Developed and maintained strong vendor relationships

. Maintained Human Resources records and administered new employee

orientation packets

. Managed all national and international incoming and outgoing mail

. Arranged national and international corporate travel arrangements for

executives

. Planned prospective client visits, weekly staff meetings and core

leadership lunches

. Organized company and employee events (holiday parties, company

retreat)

2000-2002: Staffing Partners, Inc.

Position: Contractor

. Temporary administrative assistant assignments with ADC

Telecommunications and Metris Companies

1999-2000: cranespharmacy.com, Hopkins, MN

Position: Executive Assistant/Office Manager

Startup Internet Company; business closed due to lack of financing

. Assisted CEO and Executive Vice President Marketing and Sales

. Coordinated Board meetings

. Arranged travel/hotel accommodations

. Scheduled and maintained calendars

. Arranged client and prospective client meetings

. Managed company events

. Organized start-up office

1998-1999: Express Scripts/ValueRx, Plymouth, MN

Position: Executive Assistant

Company was acquired by Express Scripts; department dissolved

1. Provided assistance to Vice President Business Development

2. Arranged client meetings

3. Scheduled and maintained calendar

4. Coordinated travel/ hotel accommodations for domestic and

international travel

5. Coordinated Advisory Council Board meetings

1996-1997: Tiro Industries, Inc., Minneapolis, MN

Manufactured Haircare Products

Position: Executive Assistant

6. Assisted President and Executive Vice President

7. Scheduled and maintained executives' calendars

8. customer issues with executives and account management

9. Handled confidential and sensitive issues

1994-1995: Progressive Beauty Enterprises, Eden Prairie, MN

Haircare Products Distributor

Position: Executive Assistant

10. Provided administrative assistance to CEO

11. Scheduled and maintained the CEO

12. Coordinated all travel/hotel accommodations for domestic and

international travel

13. Facilitated incoming and outgoing correspondence

1992-1994: Regis/MEI Salons, Minnetonka, MN

Position: Executive Assistant

14. Provided administrative assistance to President and CEO

15. Prepared appropriate correspondence

16. Scheduled and maintained calendar for all store executive meetings and

all other appointments

17. Coordinated all travel/hotel accommodations for domestic and

international travel

1984-1992: Regis Corporation, Edina, MN

Position: Executive Secretary & Meeting Planner

18. Provided administrative assistance to President and Senior Vice

President of Personnel

19. Assisted Senior Vice President with personnel calls and issues

20. Coordinated travel/hotel accommodations

21. Meeting planner for all managers' meetings; President's Award trip and

National Sales Meeting

22. Coordinated the corporate suites at the Metrodome and at the Target

Center for the CEO and senior management

EDUCATION

Duluth Vocational Technical Institute

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