Customer Service Human Resources
Resume:
Angelica Guillen
Garden Grove, CA 92843
Career Objective
To have a position where I can use my skills and hard working ability to benefit my employer and
be of service to others.
Professional Experience
ValleyCrest Landscape Development Cypress, CA
Human Resources/Payroll Clerk April 2005 to May 2009
Responsible for pre-employment and post-accident drug screening. Process new employee hires, make
changes pertaining to employees and terminations. Maintain current and past employment records and
files. Handle aspects of Human Resources relations. Process and maintain employee listing of drivers
through DMV pull notice program. Oversee massive amount of forms filtered by 2 hire locations.
Administer benefits, including medical, dental, life, PTO and other plans. Prepare and process payroll for
300 plus employees through JDE system.
Kimco Industrial Staffing/Kim Staff Irvine, CA
Applicant Specialist/ Managed Staffing Specialist January 1999 to April 2005
Daily job performances consisted of calling regional branch office in the morning to determine immediate
staffing needs and process request for service. Interview applicants, in a professional thorough manner.
Gather and analyze legal forms. Initiate reference check for prospect employees, while ensuring proper
test are administered. Place order of office supplies. Expedite accuracy for payroll through Kronos system
and complete lost affidavit forms to payroll department and composing various payroll reports. Meet client
staffing needs as needed basis.
Specific Chiropractic Orange, CA
Dr. Assistant November 1995 to December 1998
Open/close office assist doctor and supervise four employees. My duties included working as liaison
between patients assuring service was adequately provided and completed. Further task were handling
billing, filing answering phone, scheduling appointments. I dealt with insurance companies which had an
outstanding liens and required filling with collection bureau. Further responsibilities consisted of
special reconciliation upon patients request.
Relevant Skills
Extremely skilled at prioritizing task,a proven self-starter,have worked successfully as a one-woman office
from start up situation.
Former customer service, which provided unparalleled experience in exceptional customer service.
Proven organizational talents, including the ability to conceive, construct and implement office file system
and coordinate task and requirements both rapidly and efficiently.
References Available Upon Request
Contact this candidate