Administrative Assistant Manager

STEPHANEY D. FOSTER

**** ***** ******

SUFFOLK, VA 23435

804-***-**** (C)

***************@***.***

OBJECTIVE

To secure full-time employment as an Senior Administrative Assistant within

a progressive company that also fosters individual career growth

FUNCTIONAL SUMMARY

A competent professional with over 17 years of a career consisting of:

executive and administrative assistant roles; full-scale conference and

convention planning including marketing, budgeting, sponsorship development

& fulfillment; personnel, client and event management; high levels of

customer service and interaction; direct collaboration with federal, state,

and local politicians, celebrities, entertainers, and high-net worth

clients; confidentiality practices; successful relationship-building with

both regional and geographically dispersed vendors and clients

PROFICIENCIES

. Exhibit discipline and well-developed project and organizational skills

. Demonstrate excellent written and oral communication capabilities

. Can work efficiently in a team or in an independent environment

. Have an admirable work ethic and a "can-do" attitude

. Express practical negotiation and essential interpersonal skills

. Have the proven ability to effectively prioritize and manage heavy task

levels

. Able to produce quality results within short turn-around times

. Possess excellent creative and critical thinking skills

. Proficient in Windows environment and Microsoft Office Suite, including

Excel, Outlook & PowerPoint; Adobe Acrobat

PROFESSIONAL EXPERIENCE & AWARDS

Bon Secours Hampton Roads Health System, Inc.; Suffolk, VA

Feb '10 - Present

Administrative Assistant:

. Provide high levels of administrative support to the Vice President of

Emergency Services for Hampton Roads including complex calendar

scheduling, and support the 16-person Emergency Services Leadership Team

of Directors, Nurse Managers and Coordinators

. Schedule meetings, make travel arrangements, and coordinate events

inclusive of contract negotiation, food & beverage selection and

audio/visual needs

. Assist in organizing new teammate on-boarding or current teammate office

move processes, consisting of network and badge access, telephone

service, and office supply orders

. Take and type minutes for multiple departmental meetings

. Perform multiple, concurring administrative duties, often times of a

confidential nature

. Utilize refined clerical skills required for record keeping, filing, and

front office management

. Arrange concurrent interview schedules i.e. for emergency department

nursing externship candidates

. Produce a bi-weekly newsletter which is distributed to all staff within

four emergency departments

Starbucks Coffee; Suffolk, VA

Sept '09 - Mar '10

Barista:

. Was responsible for preparation of cold and hot beverages while

consistently providing quality customer service during the first shift of

the morning

. Mastered extremely fast paced order taking duties as the drive-through

and front register associate

. Accurately performed large volume cash register transactions in a highly

trafficked location

. Assisted in maintaining store cleanliness, including meeting proper

health code standards

Organization Management Group; Chesapeake, VA

Sept '07 - Aug '09

Conferences and Conventions Coordinator:

. Prepared annual convention/events budgets for non-profit associations

. Consistently and accurately tracked receivables & payables

. Negotiated contracts and secured goods/service pricing involving

hotel/convention centers, speakers, activities, transportation, etc.

. Helped to coordinate convention tradeshow logistics of exhibitor booths

showcasing life-size industrial equipment

. Performed site visits (90% out-of-state) with association's Board of

Directors

. Executed on-site services of registration coordination, staffing and

management

. Assisted in the development/fulfillment of annual and event sponsorships

. Developed detailed multi-day food & banquet orders and audio/visual

requirements

. Prepared post-conference management information consisting of

survey/evaluation review and budget analysis

. Received an office award for superior teamwork

Johnson, Inc., A Marketing and Communications Firm (Full Service);

Richmond, VA Jul '04 - Sept '07

Executive Administrative Assistant; Account Executive; Event Logistics Team

Member:

. Was the Executive Assistant to the CEO in a fast-paced environment,

managing his challenging work schedule and some of his personal tasks,

often times of a highly confidential nature

. Worked as a cross-functional team member while performing multiple

administrative/office managerial responsibilities such as making travel

arrangements, scheduling, bookkeeping and drafting correspondence

. Performed event coordination for weekly outdoor concert series, local and

state government officials

. Secured high-profile speakers and/or entertainment for annual women's

conference

. Created/maintained budgets, prepared contracts and fulfilled sponsorships

. Reserved venues and coordinated vendor participation

. Created marketing copy for print collateral and websites

. Helped develop event infrastructure and programming, including

itineraries & timelines

. Executed out-of-state client events

. Acted as principal liaison between clients and facility administrators,

event participants, vendors, staff and volunteers

. Established clients' short- and long-term marketing objectives for events

and conferences

. Performed market research, analyzed data and created presentations

Bank of America (Formerly NationsBank); Richmond, VA

Jan '96 - Jul '04

Private Bank Relationship Associate; May '02 - Jul '04:

. Worked simultaneously with a team of a Vice President Private Client

Manager, a Private Client Advisor, an Asset Manager, a Fiduciary

Specialist, and a Wealth Strategist to manage a portfolio of $60 million

. Assisted affluent and commercial clients with daily account maintenance

needs

. Processed wire transfers up to $5 million

. Solved titling issues related to loan documentation and processing

. Performed administrative duties such as typing, filing, copying, and

preparing customized presentations

Premier Banking Home Services Specialist: Sept '00 - May '02

. Proactively communicated with customers, loan officers, realtors,

appraisers, and attorneys to maintain accuracy of loan details within 11

states

. Affectively utilized two integrated internal loan processing systems

. Processed as many as 60 real estate loans simultaneously

Premier Banking Sales Support Associate: May '98 - Sept '00

. Provided administrative support to a Vice President Client Manager

. Assisted with the promotion of all bank products and services

. Performed all banking servicing for 450 preferred clients, consisting

primarily of local physicians, attorneys, entrepreneurs, and certified

public accountants

. Ensured accuracy and timeliness of loan closing documents

. Authored and produced a quarterly newsletter for 4500 clients

. Received two Bank of America Customer Experience Leadership (CELA) Awards

Consumer Loan Document Analyst (Professional & Executive/Premier Banking):

Jan '96 - May '98

. Reviewed 750 loan documents per month to process retail banking real

estate loans/lines of credit within four states and the District of

Columbia

. Maintained vital communication with settlement attorneys, appraisers,

realtors and loan officers to help expedite the loan closing process

. Participated in the test group to help certify a bank-wide computer

program (MERLIN)

. Represented NationsBank in the United Way Loaned Executive campaign

. Mentored to local elementary school children through Lunch Buddy and

Virginia Heroes programs

Woodward & Lothrop Department Store; Chevy Chase, MD & Arlington, VA

Feb '95 - Sept '95

Manager Trainee/Department Manager/Floor Manager:

. Co-managed men's department as a trainee

. Simultaneously managed various departments during store consolidation

sale: children's, lingerie, luggage stationery, candy, and cosmetics

. Prepared and managed work schedules for 32 sales associates on a bi-

monthly basis

EDUCATION

James Madison University (JMU); Harrisonburg, VA; '90 - '94

Bachelor of Business Administration, MARKETING

Tidewater Community College; Basic Project Management; '11

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate