Manager Administrative Assistant

Deborah K. Rogers

**** ******* ***. . **********, ** 15201 . E-M: *************@*****.*** .

Phone 412-***-****

SUMMARY OF QUALIFICATIONS

. Experienced Office Manager/Administrative Assistant Professional with

emphasis on Computer Tech Support

. Ability to make decisions based on established procedures and exercise

good judgment.

. Experienced in organizational, communication and interpersonal skills

with the ability to manage concerns of customers, clients, and employees

in a professional manner.

TECHNICAL & TRAINING SKILLS

. Computers: Windows XP and Vista, Operating Systems. Software: Microsoft

Office 2007, PC Components, Troubleshooting and Repair, Computer

Networking, Systems Analysis & Design, Windows Server 2003

PROFESSIONAL EXPERIENCE

Lottery Manager January

2007 - November 2010

North Side Beverage

Pittsburgh, PA

. Collaborated setup and training of employees on existing and new

computer lottery systems and equipment.

< Ordered all supplies and maintained lottery inventory.

< Collaborated with end-users on support of hardware/software maintenance.

Secretary

April 2002 - November

2005

American Contracting Enterprises, Inc Pittsburgh, PA

( Trouble-shoot and resolved MS office and Windows XP issues encountered

by the staff.

( Assisted with the installation and configuration of the LAN network.

. Performed routine administrative functions including accounts payable,

accounts receivable, data entry, memos

and reports.

( Maintained personnel files in an organized and accessible manner to

include updating information and filing

correspondence and other related information in a timely manner.

( Calculated and entered time card and payroll information. Printed and

disbursed payroll checks.

Office Manager

December 1998 - December 2001

Tri State Rigging and Supply McKees Rocks, PA

. Collaborated on all phases of software/hardware upgrades, installation

and maintenance of computers.

. Reviewed work orders for processing, scheduled shipments, and verified

the workflow.

. Recorded weekly employee hours and submitted them to the corporate

office for payroll verification.

. General office duties including bookkeeping, accounts payable,

accounts receivable, and purchasing of office

supplies.

. Determined replenishment levels and initiate request to suppliers as

needed to restock warehouse supplies.

Office Clerk/Front End Manager

December 1994 - September 2001

North Shore Giant Eagle Pittsburgh, PA

( Scheduled and conducted interviews for new hires and administered

performance evaluations.

( Prepared daily cash bags for cashiers; maintained and balanced vault

cash and daily cashier charge activity.

( Prepared cash and check receipts for bank deposit, prepared daily cash

reports and balanced the cash drawer,

investigated and resolved any out-of-balance problems.

Office Manager

August 1985 - December 1994

Stella Auto Parts, Inc. Pittsburgh, PA

. Managed all aspects of billing, A/R and A/P general ledger postings,

and payroll processing.

( Provided support on hardware upgrade and software packages and

maintenance on computer systems.

( Maintained personnel files in an organized and accessible manner to

include updating information and filing

correspondence and other related information in a timely manner.

( Calculated and entered time card and payroll information. Printed and

disbursed payroll checks.

EDUCATION

Community College of Allegheny County Pittsburgh, PA

Certificate, Computer Support Specialist

December 2009

Western School of Health and Business

Pittsburgh, PA

Diploma, Medical Secretary and Medical Assistant

August 1985

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